
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
After visiting several other car dealerships we stopped into Lexus. From the minute we walked in door we were greeted by a friendly face. David was wonderful; he answered every question we had, no sales pi into Lexus. From the minute we walked in door we were greeted by a friendly face. David was wonderful; he answered every question we had, no sales pitch, no trying to sell us something we didn’t want. He listened and understood what we were looking for. Bob was fantastic, he made a fit that was right for us and really worked magic! We entered as strangers and left feeling like family. Not only did we purchase a fantastic new car but even more we have the beginning of a great long lasting relationship with Lexus. I just love my new car! Ann Marie & Michael Loguercio More
Everyboby in the dealership was nice an friendly they treated us like real people, they answer the question that we ask an we were happy with the answer we got 4 cars from this dealership an we plan to b treated us like real people, they answer the question that we ask an we were happy with the answer we got 4 cars from this dealership an we plan to buy more in the coming year , Mr robert Rossworn is the best, we love dealen with him More
We have been customers of this Lexus dealer since 1992 and leased more that a dozen cars from them. The purchasing experience gets better each time. The entire staff is just great - professional, knowledg and leased more that a dozen cars from them. The purchasing experience gets better each time. The entire staff is just great - professional, knowledgeable, friendly, and accomodating. The sales manager Bob knew what my wife wanted in her new RX and got her the exact car in one day. Denise handles all the financing and needed nothing but my insurance agent's name and number to complete all the paperwork - insurance, registration,financing... I had to do Nothing! Joe G delivered the car and spent more than a hour explaining the new features of the RX to my wife ... even though this was her 5th RX. This is the easiest dealership to work with. All you need to do is choose your car and they do all the rest - great people- great service - great cars. They deserve all the accolades that they get. I have and still recommend them to everyone. More
This dealership is the best. You feel like your with family when you are there. I found Bob Rossworn and others at the dealership easy to work with, and professional. You will not be disappointed with family when you are there. I found Bob Rossworn and others at the dealership easy to work with, and professional. You will not be disappointed with lexus of Smithtown. More
Ken Goldberg was excellent in explaining the merits of our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaini our newly purchased 2012 Lexus RX350. Prior to the actual purchase, we were going to buy a 2009 vehicle at end of lease. Ken was thorough in explaining all the technological advancements that make the 2012 SUV far superior. He was very patient in explaining the GPS, Sound System, etc., so we feel comfortable in availing ourselves of these features. The dealership is always thorough and accommodating. They make the purchase and subsequent maintenance a pleasure and true value. More
Mr Rossworm was extraordinarily helpful in discribing the various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (whi various leasing alternatives so that we were able to find the best one that suited our circumstances.When Michael delivered the car to our home (which was a snowy Saturday)he spent a great deal of time with my wife and myself in showing us the various features of the car.He helped us program the GPS system so that it was easy for us to do it on our own. I could not believe how patient he was with the two of us. More
Mr. Chesney was a true gentleman. He was a pleasure to work with. He did everything he could to ensure that we were satisfied and well informed. He worked very hard to give us the car that we wanted at work with. He did everything he could to ensure that we were satisfied and well informed. He worked very hard to give us the car that we wanted at a price we were comfortable with. More
Had the best experience ever leasing a 2012 RX350.....from the initial phone inquiry to picking up the car....all in less than 24 hours. We found Frank to be very informatve.....helpful........ RX350.....from the initial phone inquiry to picking up the car....all in less than 24 hours. We found Frank to be very informatve.....helpful.........answering all our questions...being very thorough during the whole transaction. Once we met with Frank we knew we were in good hands ...had no doubts about him or the dealership. This is our first experience with Smithtown Lexus ..........it won't be our last. Both Frank Inviglio and the manager Frank Galente were outstanding in their performance. More
I give this dealership and Frank Luviglio two thumbs up. He is by far the best car salesman I've ever dealt with. He was very nice, helpful and provided excellent customer service. He's a one of a kind. I' He is by far the best car salesman I've ever dealt with. He was very nice, helpful and provided excellent customer service. He's a one of a kind. I'm very much satisfied with my new 2012 Matador Red IS 250. Love it! That is why I gave them the rating of great. Because I had a great experience. Thank you Lexus of smithtown and Frank Luviglio. More
Arjun was very Friendly and Knowledgeable. It was an easy process from car selection to test drive to delivery. The car was delivered in excellent condition and I left with a great understanding of the vehic process from car selection to test drive to delivery. The car was delivered in excellent condition and I left with a great understanding of the vehicles operation and features. Arjun made my overall purchasing experience a smooth and easy one. Thank You. More