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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,774 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,774 reviews

July 01, 2026

Steven who is service adviser is excellent. He very professional and polite. He appears to be very knowledgeable More

by gnwanse710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
July 01, 2026

Clean establishment, friendly people, excellent customer service throughout the business. Knowledgeable salesman, General manager is very nice and helps in any way she can. More

by Trina B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose
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Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi Trina, thank you so much for sharing your experience! Our team strives to provide a clean and welcoming environment for all of our customers. We truly appreciate your business!

June 30, 2026

Excellent service, make me feel comfortable while i am waiting the service of my Lexus. More

by Veny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words! Providing exceptional service and creating a comfortable environment for our customers is what we strive for. We're glad you had a positive experience with us!

June 30, 2026

My Service Advisor Jeffery Peel was great. He was professional and very helpful. The service on my vehicle was thorough and prompt. I appreciate being provided advance notification of neede More

by BJackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jeffery Peel
Report | Print
Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jeffery provided thorough and prompt service for your vehicle. We look forward to continuing to provide top-notch service for all of your automotive needs. Thank you for choosing us.

June 30, 2026

The Lexus Southwest Houston dealership and my service advisor Jeff Peel are very professional, responsive, and efficient. I’ve been using their services for many years and highly recommend them. More

by jtaylor77057
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel; via Chat: Randy Lemp
Report | Print
Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your continued loyalty and recommendation! Our team at Lexus Southwest Houston, especially Jeff Peel, strives to provide professional and efficient service to our valued customers. We appreciate your kind words.

June 30, 2026

Stephanie is great and was quick to keep me updated. When ever I need to go back she will the the service advisor I request More

by ll_miller17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
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Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi, thank you so much for your review! We are so happy to hear that Stephanie provided you with excellent and efficient service. We will make sure to pass along your kind words. We appreciate your business!

June 30, 2026

Service represent is friendly and quick. Good experience in shop today! Will share this experience with friends. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
Report | Print
Jul 01, 2026 -

Lexus of Southwest Houston responded

Hi Eric, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

I have been using the Lexus service department for many years and they do an excellent job. The service writers are easy to work with and very professional. More

by Chet P.
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
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Jun 30, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2026

Jose Gutierrez is one of the best Service advisors. Where advisor 👍🏽 I have used for the last four years. More

by aquagarcia87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Jun 29, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Francisco was very professional, knowledgeable, kind, and he was smiling. The work was done on time. More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Report | Print
Jun 29, 2026 -

Lexus of Southwest Houston responded

Hello Lina, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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