Lexus of Southwest Houston

Great service! Thien Nguyen was my salesman and really did everything to get the deal done. Even had someone pick me up from the airport to take me to the dealership Thien Nguyen was my salesman and really did everything to get the deal done. Even had someone pick me up from the airport to take me to the dealership to pick ip my car when it was ready. Great customer service! More

Great car buying experience with Thien Nguyen I had a great car buying experience with my salesman Thien Nguyen. He was very friendly, very knowledgeable, and very down to earth! Highly recommende I had a great car buying experience with my salesman Thien Nguyen. He was very friendly, very knowledgeable, and very down to earth! Highly recommended! More

Awesome Experience at an Awesome Dealership! This was my first "real" car and was nervous and excited at the same time. After spending 10 minutes with my salesman Thien Nguyen he made me feel at This was my first "real" car and was nervous and excited at the same time. After spending 10 minutes with my salesman Thien Nguyen he made me feel at ease and all the anxiety turned into excitement! He really made me feel like he was on my side at all times. We found the perfect RX 350 for me and he got me a hell of a deal on it! I would definitely recommend Thien and Sterling McCall Lexus and will buy again from them in the future. More

Loaded 300H Hybrid with trade in in 2 hours flat They had the car we wanted. We made the deal on the trade and we're off the lot in 2 hours flat. Solid, professional, and a good deal too. Albie wa They had the car we wanted. We made the deal on the trade and we're off the lot in 2 hours flat. Solid, professional, and a good deal too. Albie was our Salesman and he worked the deal in a way that earned the 5 star rating. More

Great Experience!! My experience at Sterling McCall Lexus was by far one of the best experiences I have ever had. We went in not expecting to leave with anything but aft My experience at Sterling McCall Lexus was by far one of the best experiences I have ever had. We went in not expecting to leave with anything but after meeting Thien Nguyen and the deal we were getting we could not pass up on this chance. Thien made our experience painless and did everything he could to meet our needs. We are now first time proud owners of a GS350. My wife was all smiles from ear to ear. Thank you Lexus Family and special Thanks to Thien Nguyen for our great experience!! Will definitely be back for my car in the near future! More

Service of my Lexus ES350 Service at Sterling McCall has and is always excellent. If someone is looking for service you can trust this is the place. Very courteous and acco Service at Sterling McCall has and is always excellent. If someone is looking for service you can trust this is the place. Very courteous and accommodating. More

AMAZING customer service My husband and I were shopping for a used car for our son. We found the Eclipse online and received excellent customer service from Chet Sourn. He w My husband and I were shopping for a used car for our son. We found the Eclipse online and received excellent customer service from Chet Sourn. He was extremely attentive and went above and beyond our expectations. My husband and I drive a BMW and an Infinity, and we will soon be looking for a new car. Given the exceptional service we received from Mr. Sourn, we will surely return to Sterling McCall Lexus, and look for Mr. Sourn and his level of customer service. Well done! You have one very happy customer!! More

Great team Great customer service whole experience was so good I am so glad to find such a great customer service I will highly recommend this to everyone Great customer service whole experience was so good I am so glad to find such a great customer service I will highly recommend this to everyone More

Ugly service A dealership with a bad service the charged me bill of 535.00 without telling me and the only reason that I went to the service department was for an A dealership with a bad service the charged me bill of 535.00 without telling me and the only reason that I went to the service department was for an oil change and with not explanation. Whatsoever. The last time that I will stop by. Juanita Rodriguez! More

TOTALLY MISLEADING AND MISREPRESENTING This Lexus dealer is one that you need to DEFINATELY AVOID AT ALL COSTS.They operate on the premise that the customer is dumb and naive and doesn't k This Lexus dealer is one that you need to DEFINATELY AVOID AT ALL COSTS.They operate on the premise that the customer is dumb and naive and doesn't know anything about the car business. I worked with Ron J.-the New Car manager and a new finance manager that had very little experience. I also spoke to Alice-who is over all of them in the Finance dept. Just 2-3 days of spinning my wheels and not getting anything accomplished - I finally dropped the thought of owning a Lexus and went back to Honda of Spring where I was treated like family. I wound up buying a 2015 Black Honda Accord V6 that was loaded with Nav/and all options for under $29K. It rides and handles just as nice as the ES and saved thousands in doing so!!!!! GO TO ANY DEALER OTHER THAN THIS ONE. BE WARNED-STAY AWAY!!!!! More