Back

Lexus of Southwest Houston

Houston, TX

4.8
2,300 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,300 reviews

November 19, 2025

Great customer service Explains work needed in detail Keeps you informed of the progress of the service Nice refreshments available Comfortable seating area More

by agdunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words! We take pride in providing exceptional customer service. We appreciate your feedback!

November 19, 2025

The best dealer and location to buy a new car great customer service especially jerry More

by badtzandrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry chen
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership and with Jerry. We look forward to seeing you again in the future!

November 18, 2025

Extraordinary service with very good communication. Easy oil change job with nice coupon and synthetic too. More

by sheltie154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peal
Nov 18, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2025

Customer service is exceptionally great. The service writers service department. are very knowledgeable and professional. More

by felton.houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero.
Nov 18, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2025

Very friendly and easy to work with. Got me in and out within 1 hour. More

by Johnb258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2025

We worked with Roley to find the exact car that my wife wanted. He was great to work with, knew all about the cars/specs and had all our questions answered at his fingertips. Very professional and fun to w More

by dejs143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

Van was so accommodating and made choosing the car and completing the process easy- thank you! More

by Kabraham83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2025

The dealership was very impressive. All of the staff were very welcoming and helpful. The showroom display of vehicles was varied and allowed you to see the availability of vehicles and More

by jeanloston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan 5 stars
Nov 20, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2025

Excellent service people and very cordial and understanding. I was very happy.with service. Thanks More

by bakulvs
Recommend Dealer
Yes
Employees Worked With
Amjadin
Nov 18, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2025

Everyone is so attentive, always making sure you are taken care of. Is always a great experience coming here to service my car. More

by Yarelivargas8161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Nov 16, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.