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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,300 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,300 reviews

November 14, 2025

Great service and excellent handling every time. Matt Torres gets an A+ from me. Will definitely be back. More

by oanyigbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Nov 16, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

I brought my car in to get some work done. The team was able to quickly diagnose the problem and fix it for me! They did a fantastic job & turn around time was great! More

by Anhie619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Nov 14, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Thank you again, and have a fantastic day!

November 13, 2025

efficiency and nice the advisor is very good to explain to me what need to be done More

by Tina Yu greenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Nov 15, 2025 -

Lexus of Southwest Houston responded

Hi Tina, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

I had a issue with my rear tyre. The service center did a wonderful job in rectifying the issue and was done on time. More

by vinurakhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Report | Print
Nov 13, 2025 -

Lexus of Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

My service adviser Marion is excellent in explaining the status of my car thank you More

by Carolsoledad46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion Romero
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Nov 14, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found Marion to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

Always a pleasant experience. Hassle-free. They take great care of my Lexus. And Marlon Romero our service rep is the best. More

by Donburney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Nov 14, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found Marlon to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

November 11, 2025

Todo bien la atención y el servicio lo único que estuve cuatro horas para que me resolviera un problema que no era tan grande eso es todo mi comentario More

by Ponte1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Nov 11, 2025 -

Lexus of Southwest Houston responded

¡Gracias por tomarse el tiempo de escribir una reseña! Le pedimos disculpas por las molestias ocasionadas por la demora en la resolución de su problema. Nos esforzamos por brindar un servicio eficiente y excelente a todos nuestros clientes y prometemos mejorar continuamente en este aspecto. Agradecemos mucho sus comentarios. ¡Que tenga un buen día!

November 11, 2025

I always receive the best service and have never been disappointed. Highly recommend this location. More

by Pkell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres , Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Nov 11, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2025

Kevin was attentive to my needs and went out of his way to help me not only get my maintenance scheduled, but also to help get an axel problem identified and fixed. I was dismissed without a second thought More

by blafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Nov 13, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy you found Kevin to be so supportive during your experience here at Lexus Southwest Houston. We do hope we can be of assistance in the future. Take care!

November 10, 2025

I took my car without an appointment yer since i got there everyone was very attentive and helpful especially Francisco the service advisor! He was wonderful! More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Report | Print
Nov 11, 2025 -

Lexus of Southwest Houston responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

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