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Lexus of Southwest Houston
Houston, TX
2,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2025
They kept my car for almost a week. My service advisor was rude, ignored me, & when he finally DID answer, he gave me the runaround about when my vehicle would be finished. When I picke My service advisor was rude, ignored me, & when he finally DID answer, he gave me the runaround about when my vehicle would be finished. When I picked up my car (& despite not being busy & two separate employees notifying him I was there) my service advisor didn't even have the decency to come out & speak to me about the work that was performed on my car. More
by trinals72
Employees Worked With
Jose Gutierrez (service advisor)
November 06, 2025
Lexus maintenance service was superb. The customer service representative, Ashley, was professional with focus on quality customer care. Lexus has proven why they are top of the line in l The customer service representative, Ashley, was professional with focus on quality customer care. Lexus has proven why they are top of the line in luxury driving experience. More
by queen308
Employees Worked With
Ashley
November 05, 2025
Dave Capin sold me my car at Sterling McCall Lexus and he was knowledgeable, made the process easy and seamless and also made himself continually available even after the sale for all my questions. Highly re was knowledgeable, made the process easy and seamless and also made himself continually available even after the sale for all my questions. Highly recommend Sterling McCall Lexus and the staff and especially Dave Capin! More
by Mott2
Employees Worked With
Dave Capin
November 04, 2025
Beautiful dealership. !! The service department is great. Employees are all helpful and knowledgeable. I so appreciate the loaner car while my car is being worked on. Tha !! The service department is great. Employees are all helpful and knowledgeable. I so appreciate the loaner car while my car is being worked on. Thank You Sterling McCall. More
by ABrock
Employees Worked With
Hunter Bassett perfect thank you
November 04, 2025
My visit was for service of a current vehicle. The service waiting area was very comfortable and with internet access I was able to continue working seamlessly. The service waiting area was very comfortable and with internet access I was able to continue working seamlessly. More
by Ombsim
Employees Worked With
Stephen Silva and James Teng
