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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
839 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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839 Reviews of Lexus of Thousand Oaks

May 20, 2025

Car was serviced and I was satisfied with the service. Paul was very helpful with the process More

by Pattully1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 20, 2025 -

Lexus of Thousand Oaks responded

We really appreciate you taking the time to leave Paul and Lexus of Thousand Oaks this awesome review, thank you!

May 20, 2025

They were very helpful to get things fixed and worked with my extra warranty company called Endurance. More

by fultonhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
May 20, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks was able to assist you effectively and coordinate with your warranty company. Thank you for sharing your experience!

May 20, 2025

Derek was extremely helpful, thorough and great to work with. He went out of his way to clarify a misunderstanding I had with the pricing on the website. More

by Memoreno
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
May 21, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided such helpful and thorough service at Lexus of Thousand Oaks. It's great knowing he could clarify everything for you!

May 20, 2025

Out of all the Lexus Dealerships, the Thousand Oaks store is by far the best in many categories. Most important is the service agent that has always helped me Marc St Pierre he is not only a knowledgeable Se More

by Jerry Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
May 21, 2025 -

Lexus of Thousand Oaks responded

Jerry, we're delighted to hear that Marc has consistently provided you with exceptional service at Lexus of Thousand Oaks. Your high praise means a lot to us, and we'll be sure to share your kind words with him! Thank you for choosing our dealership.

May 20, 2025

Fantastic service. Dropped my car at 10:15am for my first service and it was ready before 11:00am. Best mechanic I’ve ever seen. And my service advisor was friendly and More

by jgbloomfield7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
May 21, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear about your positive experience at Lexus of Thousand Oaks! It's great that our team provided efficient service and made the process smooth for you. Thank you for choosing us, and we look forward to serving you again in the future!

May 19, 2025

My service experience was smooth and very professional. Marc and the service tech kept me posted of progress. More

by eob310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
May 19, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc and the service tech provided a smooth and professional experience at Lexus of Thousand Oaks. Thank you for sharing your positive feedback!

May 19, 2025

Way too expensive, otherwise good service. We'll have to find less expensive repair option More

by sunbreak777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark service
May 17, 2025

Extremely efficient and outstanding customer interaction and service. Thank you to Paul for his knowledge and customer caring. Just the Best! More

by Lynda Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner in customer service
May 19, 2025 -

Lexus of Thousand Oaks responded

Lynda, thank you for the wonderful feedback! We're delighted to hear that Paul provided such excellent service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again!

May 16, 2025

This dealership has excellent customer service and comfortable amenities to ease the waiting experience while waiting for your car service to be completed. More

by KBeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
May 16, 2025 -

Lexus of Thousand Oaks responded

Thank you for highlighting the excellent customer service and comfortable amenities at Lexus of Thousand Oaks. We're glad to hear that your experience was a positive one while waiting for your car service!

May 16, 2025

Forest made my experience quick & easy. I was running errands, with the loaner, and before I knew it my car was ready. More

by sheripolk22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 16, 2025 -

Lexus of Thousand Oaks responded

Sheri, we're delighted to hear that Forest made your experience at Lexus of Thousand Oaks quick and easy. Thanks for sharing your positive feedback!

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