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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
842 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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842 Reviews of Lexus of Thousand Oaks

May 17, 2025

Extremely efficient and outstanding customer interaction and service. Thank you to Paul for his knowledge and customer caring. Just the Best! More

by Lynda Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner in customer service
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May 19, 2025 -

Lexus of Thousand Oaks responded

Lynda, thank you for the wonderful feedback! We're delighted to hear that Paul provided such excellent service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again!

May 16, 2025

This dealership has excellent customer service and comfortable amenities to ease the waiting experience while waiting for your car service to be completed. More

by KBeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
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May 16, 2025 -

Lexus of Thousand Oaks responded

Thank you for highlighting the excellent customer service and comfortable amenities at Lexus of Thousand Oaks. We're glad to hear that your experience was a positive one while waiting for your car service!

May 16, 2025

Forest made my experience quick & easy. I was running errands, with the loaner, and before I knew it my car was ready. More

by sheripolk22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 16, 2025 -

Lexus of Thousand Oaks responded

Sheri, we're delighted to hear that Forest made your experience at Lexus of Thousand Oaks quick and easy. Thanks for sharing your positive feedback!

May 12, 2025

All services were explained in detail and kept me informed the progress. I like the video of initial inspection with every thing needs servicing which I approved to process. More

by Randhirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
May 12, 2025 -

Lexus of Thousand Oaks responded

Randhirn, we're delighted to hear that you appreciated the detailed explanations and video inspection at Lexus of Thousand Oaks. Keeping our customers informed is a top priority for us! Thanks for your feedback!

May 12, 2025

I take my car to TO for service and I have always been very happy and satisfied with the work that I have received. More

by Tsj94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that you're consistently satisfied with the service at Lexus of Thousand Oaks! Thank you for trusting us with your vehicle, and we look forward to continuing to meet your expectations.

May 11, 2025

Lexus of Thousand Oaks service dept is very efficient and the service members are very helpful and informative. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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May 12, 2025 -

Lexus of Thousand Oaks responded

Dana, we're delighted to hear that our service team at Lexus of Thousand Oaks provided you with efficient and informative assistance. Thank you for the positive feedback!

May 10, 2025

Brought my RX in for a battery issue with no appointment and they were able to take care of it the same day. Great experience as usual with Lexus. More

by pmuskat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
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May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks could assist you promptly with your RX's battery issue. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

May 09, 2025

Live my car, love the service. Always welcoming, and my car war ready when promised . One if the best car service I have ever had. More

by kathyjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam is the best. 5- stars
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May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear you love your car and had such a positive service experience at Lexus of Thousand Oaks. Thank you for the kind words!

May 09, 2025

I felt very comfortable with my service agent Yobi. He went out of his way to make things easy for me and was very friendly. More

by deannaruby14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Report | Print
May 12, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi made your experience at Lexus of Thousand Oaks comfortable and easy. Thank you for sharing this positive feedback!

May 07, 2025

First class service. Paul was warm, knowledgeable, thoughtful & thorough. He handled multiple tasks and simultaneous customers seamlessly. Honest & kind. All service was More

by cnfoxy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
May 08, 2025 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're glad Paul provided such exceptional service during your visit to Lexus of Thousand Oaks. Until next time, drive safely and take care!

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