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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
819 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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819 Reviews of Lexus of Thousand Oaks

April 18, 2025

Service performed on time and of high quality. Staff very pleasant and accommodating. Comfortable place to wait. More

by fhgoldner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 18, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of Thousand Oaks provided timely and high-quality service. We appreciate your kind words about our staff and facilities!

April 17, 2025

I’m so impressed how responsive, professional and competent this car dealership has been from the purchase process to working with their service department. If you are in the market to purchase a Lex More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Apr 18, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Thousand Oaks provided such responsive and professional service throughout your journey. We appreciate the recommendation and look forward to assisting you in the future!

April 17, 2025

Derek very helpful and informative of what was included in servicing. Very helpful in correcting app problem and internet connection. More

by Sflilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service deptmt
Apr 18, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek was able to assist you with your service and tech issues at Lexus of Thousand Oaks. Thank you for sharing your experience!

April 16, 2025

Always do a good job and recommend needed serviced. Pleasant service reps take good care of me More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 17, 2025 -

Lexus of Thousand Oaks responded

The entire team at Lexus of Thousand Oaks is so glad we earned your business. Thanks so much for your kind words!

April 15, 2025

Derek Bishop service writer did an excellent job. Expedited diagnosis (alternator). Repair completed one day More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Apr 16, 2025 -

Lexus of Thousand Oaks responded

John, we're delighted to hear that Derek provided you with excellent service at Lexus of Thousand Oaks. It's great to know the repair was completed swiftly for you!

April 15, 2025

I’m please with the service Derek eas very friendly and helpful thank you Derek More

by Martha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 16, 2025 -

Lexus of Thousand Oaks responded

Martha, thanks for choosing Lexus of Thousand Oaks. We are glad to hear that Derek provided such top-notch service. We will pass along your thanks!

April 10, 2025

Forest my service advisor was great and very friendly. The part I needed arrived early the next morning and installed it in about an hour after I dropped my car off. More

by rbourdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest the service advisor
Apr 10, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest provided you with friendly and efficient service at Lexus of Thousand Oaks. It's great that the part arrived quickly and was installed in no time. Thank you for sharing your experience!

April 10, 2025

Always greeted with a smile and happy people. Service is excellent and always improving (like photos of my car before service) very efficient. I always get a loaner while I get service at no char More

by Cronkdds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Apr 11, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that you enjoy the excellent service and friendly atmosphere at Lexus of Thousand Oaks. It's great to know our efforts, like providing loaners and photos before service, are appreciated. Thanks for sharing your experience!

April 09, 2025

Excellent reception, friendly and efficient! ! All was completed on time!! Would recommend the whole dealership and service department!! More

by Therumacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest was great!!
Apr 09, 2025 -

Lexus of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Thousand Oaks provided a friendly and efficient experience. We appreciate your recommendation and look forward to serving you again in the future!

April 09, 2025

They are very good. They are very professional and nice. I would recommend them to my friends More

by kpcoray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro
Apr 10, 2025 -

Lexus of Thousand Oaks responded

Thanks so much for the 4-star review of Lexus of Thousand Oaks!

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