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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
826 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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826 Reviews of Lexus of Thousand Oaks

November 07, 2024

Paul was most helpful, most knowledgeable. I appreciated his long time affiliation with Lexus and he took excellent care of my vehicle. More

by smurfie816
Workmanship
Recommend Dealer
Yes
Employees Worked With
Paul Service Consultant
Nov 07, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such knowledgeable and helpful service at Lexus of Thousand Oaks. Thank you for sharing your experience, and we're glad he took excellent care of your vehicle!

November 07, 2024

Marc was very helpful and considerate. I am grateful I bought my car from Lexus of Thousand Oaks. The follow up and service is A+. More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 08, 2024 -

Lexus of Thousand Oaks responded

Rodney, we're delighted to hear that Marc provided you with exceptional service at Lexus of Thousand Oaks. Thank you for your kind words and support! Welcome to the Swickard family!

November 05, 2024

Very friendly and curious and professional. . very knowledgeable and represented your dealership and himself well. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Nov 05, 2024 -

Lexus of Thousand Oaks responded

Rich, thank you for the kind words! We're delighted to hear that our team at Lexus of Thousand Oaks provided a professional and friendly experience. We appreciate your support!

November 04, 2024

Total satisfaction is very professional with clients accurate with the details of the automobile, very nice with us and offered hospitality More

by Mgonzalez6254@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service automotive
Nov 04, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're delighted to hear that our team provided professional service and made you feel welcome. We appreciate your feedback and look forward to serving you again in the future!

November 04, 2024

Lexus Thousand Oaks offers great service and Steven and Paul are very helpful. Paul is particularly knowledgeable and kind. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 04, 2024 -

Lexus of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Steven and Paul provided such helpful service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again in the future!

November 03, 2024

Good service and friendly staff. With helpful suttle for me to commute back/from my work. More

by nicepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN ENRIQUEZ
Nov 04, 2024 -

Lexus of Thousand Oaks responded

We are honored to receive your support, and we are glad everything went smoothly. Thank you! - Lexus of Thousand Oaks Team

November 02, 2024

Good service, friendly, helpful and courteous staff and a very nice loaner vehicle. Car washed. Thank you! More

by martali
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in the service department
Nov 04, 2024 -

Lexus of Thousand Oaks responded

Martali, thank you for sharing your positive experience with us at Lexus of Thousand Oaks! We're glad to hear our team provided excellent service and that you enjoyed the loaner vehicle. Safe travels until we see you next time!

November 01, 2024

Always polite and coureious when scheduling the appointment and writing up the service. Service Manager Marc explains the work and discusses recommendations. I recommend the Lexus of Thousand Oak More

by Dale35023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre - Service Advisor , Nick Falsafi
Nov 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for recommending Lexus of Thousand Oaks! We're delighted to hear that Marc and our team provided a courteous experience, along with helpful videos and photos. We appreciate your support and look forward to serving you again in the future!

October 31, 2024

Jonathan is a fantastic service advisor. I recommend this dealership for service and sales. My service was quick, I was offered a loaner car just in case, they washed and vacuumed my car. More

by DaveF:)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Oct 31, 2024 -

Lexus of Thousand Oaks responded

Dave, we're delighted to hear that Jonathan and the team at Lexus of Thousand Oaks impressed you with their service! Thank you for recommending us; we look forward to serving you again.

October 31, 2024

Derek, excellent customer service! Thank you for explaining what and why my car needed service and repairs. More

by Cpadour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 31, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided excellent customer service at Lexus of Thousand Oaks! It's great to know you felt informed and well taken care of during your visit. Thank you for sharing your experience with us!

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