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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
935 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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935 Reviews of Lexus of Thousand Oaks

October 28, 2024

Outstanding service department. Highly knowledgeable advisors. My fourth Lexus from Thousand Oaks and all the services were done there. More

by alandavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that our service department and advisors have consistently met your expectations. We look forward to serving you again in the future!

October 28, 2024

The service was prompt. and thorough.. Transportation was provided All questions were answered in a friendly manner.. More

by WhTsup:4$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jonathan
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Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're glad to hear that our team provided prompt and thorough service, along with friendly assistance. We appreciate your feedback and look forward to serving you again in the future!

Oct 31, 2024 -

WhTsup:4$ responded

Jonathan was excellent, he helped me figure out how to use some features on my care I have had for 1 years and didn’t know how to operate.I appreciated the time he took and his expertise.

October 27, 2024

Very helpful work done in great time, Yoby is a very helpful service tech, thanks More

by lwalker697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a five-star review! We are happy to hear that Yoby was helpful.

October 26, 2024

We have been coming to Lexus of Thousand Oaks for a few years now and we always get top notch service. More

by jonvic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Jon, it's fantastic to hear that you've consistently received top-notch service at Lexus of Thousand Oaks. We appreciate your loyalty and look forward to serving you for many more years!

October 26, 2024

I was met by a service team member with a smile and kind words. We then discussed why I was there and then put together a work order. I was then led to the waiting area while my vehicle was being serviced. More

by Rusty's Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby in service
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Rusty, we're delighted to hear that our service team at Lexus of Thousand Oaks provided you with such a professional experience. Thank you for sharing your positive feedback!

October 24, 2024

Service at Thousand Oaks Lexus is always superb. Yobi provides exceptional service, conveying knowledge and professionalism and promoting trust and confidence. His accommodations relating to loane More

by The_yipsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Report | Print
Oct 25, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi's exceptional service and professionalism have earned your trust at Lexus of Thousand Oaks. It's great to know his assistance with loaner cars helped in selecting your next purchase. Thank you for sharing this wonderful feedback!

October 23, 2024

YOBI KIM is an outstanding Service Manager and Lexus of Thousand Oaks is also outstanding! More

by dianafrancisco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YOBI KIM in the Service Dept.
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Oct 24, 2024 -

Lexus of Thousand Oaks responded

Thank you for being an awesome Lexus of Thousand Oaks customer, Diana! We love to hear you were in great hands with Yobi and look forward to assisting you next time you're in need.

October 22, 2024

Forest, in the service department was extremely helpful, personal and very knowledgeable. It was a pleasant experience. Chris More

by chrisdeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest , Nick Falsafi
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Oct 23, 2024 -

Lexus of Thousand Oaks responded

Chris, we're delighted to hear that Forest provided you with such a pleasant experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

October 21, 2024

Paul was great! He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for More

by aggie.henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and McKenzie
Report | Print
Oct 23, 2024 -

Lexus of Thousand Oaks responded

Aggie, we're delighted to hear that Paul and McKenzie provided you with such excellent service at Lexus of Thousand Oaks. Thank you for recommending us!

October 20, 2024

All folks were kind and went extra miles for me. Great experience. I will recommend this dealer to my friends. More

by jonglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Oct 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Thousand Oaks provided a great experience. We appreciate your recommendation and look forward to assisting your friends in the future!

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