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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
827 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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827 Reviews of Lexus of Thousand Oaks

August 10, 2024

Getting my Serviced at Lexus in Thousand Oaks was extremely easy And fast. I worked with a gentleman named Forest and he was friendly and professional at the same time. It was also the first time I e More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest and Ignazio
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Sandy, we're delighted to hear that Forest and our team at Lexus of Thousand Oaks made your service visit smooth and pleasant. Thanks for sharing your experience with us!

August 10, 2024

Always friendly, helpful, attentive to all their customers. Easy to schedule an appointment. Provide their services in the timely manner. More

by Olenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye Muschamp, service advisor , Nick Falsafi
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Olenka, thank you for highlighting the friendly and attentive service at Lexus of Thousand Oaks. We're glad to hear that scheduling appointments is easy and timely!

August 09, 2024

Efficient and friendly service, like always. That is why I continue to take my car there. More

by E.swanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Thank you for stopping by to leave Lexus of Thousand Oaks a wonderful review!

August 08, 2024

Forest was professional, friendly, and very efficient. He communicated clearly and made sure that I got my car back in a timely fashion. I will definitely be requesting his guidance in the future! More

by jazmine.almaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 09, 2024 -

Lexus of Thousand Oaks responded

Jazmine, we're delighted to hear that Forest provided such excellent service at Lexus of Thousand Oaks. Thank you for your kind words and we look forward to assisting you again in the future!

August 07, 2024

Service was excellent and Forest was very courteous and knowledgeable. He also went out of his way to help us with our warranty questions. More

by bobliajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest, Lora Baworouski
Aug 07, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest provided excellent service and assisted with your warranty questions at Lexus of Thousand Oaks. Thanks for sharing!

August 07, 2024

Work was done as agreed upon. The current dealer ship is much better than the previous one. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye Muschamp. Service Department
Aug 07, 2024 -

Lexus of Thousand Oaks responded

Teddy, thank you for the great review. We look forward to seeing you again at Lexus of Thousand Oaks!

August 06, 2024

The service was fast and efficient. Forest did a great job. He kept me informed on the progress of the changes. More

by jmb6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 06, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Forest provided fast and efficient service at Lexus of Thousand Oaks. We appreciate your feedback!

August 05, 2024

Steven was great. He was patient while I worked with my insurance company to fix my windshield. He was incredibly helpful and professional. Service at Lexus of Thousan More

by Jdeanusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Steven provided such excellent service during your visit to Lexus of Thousand Oaks. Thanks for sharing your positive experience!

August 03, 2024

very friendly and professional they took to figure out what was wrong with my car and fixed it More

by izadifar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Forest
Aug 05, 2024 -

Lexus of Thousand Oaks responded

Thanks for choosing Lexus of Thousand Oaks. We appreciate your support and are here to help with any future service needs!

August 02, 2024

Brittanye of Lexus Thousand Oaks provided an excellent example of customer service. You are definitely a great asset to your company . Thank you More

by adenolo2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Aug 02, 2024 -

Lexus of Thousand Oaks responded

Thank you for recognizing Brittanye's excellent customer service at Lexus of Thousand Oaks! We're glad to hear she made a positive impact on your experience. We appreciate your feedback and support!

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