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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
935 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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935 Reviews of Lexus of Thousand Oaks

October 15, 2024

Derek, my advisor, was very helpful and took care of the job very fast and efficiently. More

by Vsmehrsara
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Derek took care of everything. Thanks for choosing Lexus of Thousand Oaks!

October 15, 2024

This is a very nice dealorship with plenty of knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. More

by jlemail3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Jonathan
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks consistently provides you with timely and thorough service. Thank you for sharing your experience, and we look forward to serving you again!

October 15, 2024

Derek was very helpful and courteous. He got our car in right away. They did a service on transmission and brake fluid, and got us back on the road. More

by Jdrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service dept
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided you with such efficient and courteous service at Lexus of Thousand Oaks. Thanks for sharing your experience!

October 14, 2024

I bought a used 2020 Lexus and I brought it to them to inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed More

by TAsanovichMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks. We're glad we could assist in identifying and fixing the issue under warranty. If there's anything else you need, feel free to reach out!

October 13, 2024

We have followed Yobi from Thousand Oaks Toyota to Lexus of Thousand Oaks. He’s such a very nice , honest and humble person and always help us get if any issues with our cars solved along with his team. Hig More

by DonaldAliceH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Oct 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty and kind words about Yobi! We're delighted to hear that he continues to provide excellent service at Lexus of Thousand Oaks. We appreciate the recommendation and look forward to assisting with any future needs!

October 11, 2024

Paul was very helpful and professional. He went out of his way fo identify a problem and get the corrected. More

by dgreenlee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 11, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such helpful and professional service at Lexus of Thousand Oaks. It's great knowing he went the extra mile to address your concerns!

October 11, 2024

Serendipitous! Unexpected pleasurable and a job well done and explained. Forest did the job well. More

by moongig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Oct 11, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Forest did a fantastic job with your vehicle. Thank you for working with the Lexus of Thousand Oaks team!

October 10, 2024

Derek was very helpful. He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you More

by ningtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided such helpful service at Lexus of Thousand Oaks! It's great to know he was able to assist with your questions and keep you informed throughout the process. Thank you for sharing this positive feedback!

October 10, 2024

Pleasant, helpful, courteous- took time to answer my questions and suggest useful options. Bought several cars there and continue to go back for service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Oct 10, 2024 -

Lexus of Thousand Oaks responded

Bob, thank you for your continued trust in Lexus of Thousand Oaks! We're glad to hear our team was helpful and courteous during your visit. We look forward to serving you again soon!

October 08, 2024

Timely, friendly, thorough service. Identified a nail in front tire and patched the problem. X More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Oct 09, 2024 -

Lexus of Thousand Oaks responded

Thanks for stopping in for service and leaving Lexus of Thousand Oaks a five-star review! We are glad your vehicle is running smoothly with a patched tire!

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