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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
819 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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819 Reviews of Lexus of Thousand Oaks

March 31, 2025

Excellent! Courteous and professional service. Good work from technicians. Diligent work from service advisor. Will definitely return there for service. More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Mar 31, 2025 -

Lexus of Thousand Oaks responded

Gustavo, we're delighted to hear about your positive experience with our team at Lexus of Thousand Oaks. Thank you for trusting us with your vehicle's service needs, and we look forward to welcoming you back!

March 31, 2025

Jonathan was very helpful and patient in explaining the type of service I need. I would recommend him if you need your Lexus service. More

by tiffanylay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
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Apr 01, 2025 -

Lexus of Thousand Oaks responded

Thank you for recommending Jonathan and our team at Lexus of Thousand Oaks! We're glad to hear he provided helpful and patient service. We appreciate your support!

March 30, 2025

We worked with Paul . He was super helpful with everything, and made it all go very smoothly. Huge help!! More

by jeanneswimwear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 31, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such helpful service and made your experience smooth at Lexus of Thousand Oaks. Thank you for sharing this feedback!

March 30, 2025

He was very friendly and knowledge able service adviser . He did very professionally And he did good job More

by Jayg133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
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Apr 01, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a positive experience with our service adviser at Lexus of Thousand Oaks. Thank you for the kind words and support!

March 28, 2025

Great service and very quick and follow up was superb . They are very professional and my car is running great. Thank you . More

by alexanderlovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amr Morad, Nick Falsafi, Lora Baworouski, Saeid Honorbakht, Charles Shapiro, Zahra Khanlar, Julie Kobayashi, Tom Valasek
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Mar 31, 2025 -

Lexus of Thousand Oaks responded

Alexander, we're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks! It's wonderful to know your car is running smoothly. Thank you for the feedback!

March 28, 2025

Excellent service as always and great customer service. I travel to come to this dealership because of the excellent service and they never let me down. It’s worth the drive and more. More

by moniwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
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Mar 31, 2025 -

Lexus of Thousand Oaks responded

Thank you for making the trip to Lexus of Thousand Oaks! We're delighted to hear that our team consistently provides excellent service and makes it worth your while. We appreciate your loyalty and look forward to serving you again!

March 27, 2025

I was very satisfied at the service rendered at Lexus of Thousand Oaks. Jonathan at the service desk is very professional, checks you in and out without delays and keeps in touch with updates. More

by Oddysey2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 27, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear about your positive experience with Jonathan and the team at Lexus of Thousand Oaks. Providing efficient service is our priority, and we're glad it made a difference for you!

March 27, 2025

Paul is very nice and helpfully, thanks to him. The service is fast and on time. More

by Shirley Chou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
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Mar 28, 2025 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Paul at Lexus of Thousand Oaks, Shirley!

March 25, 2025

Paul was exceptionally helpful! It was a pleasure dealing with him. Always great service at Lexus of Thousand Oak. More

by lfleiderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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Mar 26, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided exceptional assistance and made your experience at Lexus of Thousand Oaks a pleasure. Thank you for the kind words, and we look forward to serving you again!

March 24, 2025

Service consultant Derek Bishop was great. Always goes the extra mile to be of assist. More

by Heyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
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Mar 24, 2025 -

Lexus of Thousand Oaks responded

It means so much to us to see your review! Thanks from Derek and the team at Lexus of Thousand Oaks.

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