Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
845 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

845 Reviews of Lexus of Thousand Oaks

May 23, 2025

The best dealership for Lexus. Everyone so nice & helpful & get the job done. They are #1. More

by fran
Recommend Dealer
Yes
Employees Worked With
Antonio the sales person
May 23, 2025 -

Lexus of Thousand Oaks responded

Thank you for the excellent review of Lexus of Thousand Oaks, Fran!

May 22, 2025

Marc was very friendly and professional. He explained the services that would be performed. I felt welcomed to Lexus dealership service department! More

by Yankee fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
May 22, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc made your visit to Lexus of Thousand Oaks a welcoming and informative experience. Thank you for sharing this positive feedback, and we look forward to serving you again!

May 22, 2025

Marc is always helpful and I don't feel like he is trying to sell me services, which I appreciate More

by chihenglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
May 22, 2025 -

Lexus of Thousand Oaks responded

Thank you for the 5-star review of Marc and Lexus of Thousand Oaks!

May 21, 2025

Once again the service provided by Derek Bishop was way beyond exemplary. Derek is an awesome ambassador for Lexus of Thousand Oaks. More

by markstoohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
May 22, 2025 -

Lexus of Thousand Oaks responded

Mark, thank you for recognizing Derek's exceptional service at Lexus of Thousand Oaks! We're delighted to have him on our team and appreciate your kind words.

May 21, 2025

I worked with Derick, he did a great job. The car was done earlier than expected More

by psw.phoebe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
May 22, 2025 -

Lexus of Thousand Oaks responded

We're happy to hear that Derick could get you back on the road quicker than anticipated! Thank you for choosing Lexus of Thousand Oaks. Safe travels!

May 21, 2025

World class experience. Expert service and advising. Easy to book appointments Excellent value. Thank you. Highly recommend. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest service advisor and Gus service technician
May 22, 2025 -

Lexus of Thousand Oaks responded

Robbie, thank you for the glowing recommendation! We're delighted to hear that your experience with Lexus of Thousand Oaks was top-notch. We look forward to serving you again in the future!

May 20, 2025

Car was serviced and I was satisfied with the service. Paul was very helpful with the process More

by Pattully1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 20, 2025 -

Lexus of Thousand Oaks responded

We really appreciate you taking the time to leave Paul and Lexus of Thousand Oaks this awesome review, thank you!

May 20, 2025

They were very helpful to get things fixed and worked with my extra warranty company called Endurance. More

by fultonhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
May 20, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks was able to assist you effectively and coordinate with your warranty company. Thank you for sharing your experience!

May 20, 2025

Derek was extremely helpful, thorough and great to work with. He went out of his way to clarify a misunderstanding I had with the pricing on the website. More

by Memoreno
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
May 21, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided such helpful and thorough service at Lexus of Thousand Oaks. It's great knowing he could clarify everything for you!

May 20, 2025

Out of all the Lexus Dealerships, the Thousand Oaks store is by far the best in many categories. Most important is the service agent that has always helped me Marc St Pierre he is not only a knowledgeable Se More

by Jerry Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
May 21, 2025 -

Lexus of Thousand Oaks responded

Jerry, we're delighted to hear that Marc has consistently provided you with exceptional service at Lexus of Thousand Oaks. Your high praise means a lot to us, and we'll be sure to share your kind words with him! Thank you for choosing our dealership.

1
...