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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
905 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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905 Reviews of Lexus of Thousand Oaks

July 19, 2025

Very friendly and efficient. Everything was explained in detail. Paul was very accommodating. Just great More

by Reneeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
July 17, 2025

Great service on my NX hybrid from Jonathan and Yoby at TO Lexus dealership. Thank you! More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Yoby
Jul 18, 2025 -

Lexus of Thousand Oaks responded

We are thrilled to hear about your positive experience with Jonathan, Yoby, and the team! Thank you for choosing Lexus of Thousand Oaks and for sharing your support. Drive safely!

July 15, 2025

Was greeted very quickly and courteously. Service was completed in a timely fashion. Vehicle was washed. Overall service was done extremely well! Thanks Yobi!! More

by rickpagano5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yobi
Jul 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Yobi and the Lexus of Thousand Oaks team, Rick! It means a lot to hear feedback like this. Drive safe and take care!

July 15, 2025

Gorrest was very professional and courteous! Everything explained to me and completed as promised! Great experience! More

by walley010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest
Jul 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks and for sharing your great feedback about Gorrest!

July 13, 2025

Great dealership, very good service personnel. Would recommend to everyone and need of getting great service? More

by Janev.jv13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Your feedback means the world to us, Jane! Thank you for choosing Lexus of Thousand Oaks and for sharing your support on behalf of our great team. Safe travels ahead!

July 13, 2025

Yoby Kim is always provides first class service! He always goes above and beyond in help! More

by albertjson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Albert, thank you for leaving Lexus of Thousand Oaks a five-star review. We'll pass your kudos along to Yoby. See you next time!

July 12, 2025

Yoby is an awesome service advisor. He explains the service or repairs needed and ensures great service from the team. More

by hapataz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

We will let Yoby know you think he is awesome and appreciate your business at Lexus of Thousand Oaks! Thank you.

July 11, 2025

Paul was very friendly and helpful. I was having trouble getting my phone and my voice connection. He demonstrated how you sometimes have to dis connect your phone and te connect it aft More

by Korbjeanne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telephone service person was friendly
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We are happy to hear that Paul went above and beyond to assist you. We hope to welcome you back to Lexus of Thousand Oaks next time!

July 11, 2025

Derrick Bishop offered incredible customer service from start to finish. He provided detailed information and was patient with all of my concerns and questions. More

by MRBONDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bishop
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Thank you for trusting Lexus of Thousand Oaks with your business. It is gratifying to hear that Derrick went above and beyond to assist you!

July 11, 2025

Paul was great to work with. Very straightforward and helpful in explaining any work that had to be done. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your great review of Paul and the team! Your business is greatly appreciated by all of us here at Lexus of Thousand Oaks.

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