Lexus of Valencia
Valencia, CA
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520 Reviews of Lexus of Valencia
Awesome this visit was my second visit. they treated me w/respect and as far as timed, the car was done at the promised time. definitely will return this visit was my second visit. they treated me w/respect and as far as timed, the car was done at the promised time. definitely will return More
Minor Maintenance My first time at this dealer for maintenance. Bryan was awesome. I highly recommend this location. He worked with me on price after adding some needed My first time at this dealer for maintenance. Bryan was awesome. I highly recommend this location. He worked with me on price after adding some needed work. More
Great Service We were hit with a pretty sizable bill, and Tyler really helped us make it a pain free process. Even explained every single charge in great detail and We were hit with a pretty sizable bill, and Tyler really helped us make it a pain free process. Even explained every single charge in great detail and gave us all kinds of options. Been going here for years and will continue to do so. More
Lexus GS F Sport John Perkins helped me purchase my beautiful dream car. He assisted me while looking at many cars. Taught me all the ins and outs of my new car. He al John Perkins helped me purchase my beautiful dream car. He assisted me while looking at many cars. Taught me all the ins and outs of my new car. He also followed up with me the next day to see if I was happy and had any questions More
Class Act We looked at many cars and many dealerships. I had a payment and out of pocket in mind and there was no haggling back and forth. It was profesional st We looked at many cars and many dealerships. I had a payment and out of pocket in mind and there was no haggling back and forth. It was profesional straight forward and extremely pleasant experience. They threw in a few goodies that I asked for to make the deal work. Business done the way it should, Definitely the type of experience that goes hand in hand with a luxury brand. More
As Good As It Gets Although I wasn't exactly aiming to purchase a new car, the Lexus brand, and the sales staff were so terrific that I almost couldn't help myself. I w Although I wasn't exactly aiming to purchase a new car, the Lexus brand, and the sales staff were so terrific that I almost couldn't help myself. I worked with Sterling Knight, the salesman, who showed me a variety of cars, and he actually listened to what I wanted and what my preferences were. During the same week I visited Lexus of Valencia, I also visited two other similar level car dealerships in the same area. Honestly, I was shocked at how poorly those dealerships handled my requests to learn more about their cars. Only this dealership seemed to care about me, and to take the time to show me cars that were both what I wanted and in my price range. Ultimately I did purchase a car from Lexus of Valencia, and I am glad that I did. I feel confident that they will take care of me, and of my car, for years to come. Thank you Sterling, and Danny, for your help. You were about as perfect as I could ever hope for. More
Very poor service Apparently, if you don’t buy the car from this dealership, they don’t stand behind the Lexus vehicles. Thanks to a very poor inventory, I bought my c Apparently, if you don’t buy the car from this dealership, they don’t stand behind the Lexus vehicles. Thanks to a very poor inventory, I bought my car from Longo Lexus. Now that my check engine light goes on, they’re telling me that it’s because I didn’t tighten my gas cap. BS. More
Best car buying experience Hands down the best car buying experience I've ever had. Everyone from general manager Rob Rizzo, to Sales manager Dean were so good to me! JP who too Hands down the best car buying experience I've ever had. Everyone from general manager Rob Rizzo, to Sales manager Dean were so good to me! JP who took me on my test drive was very informative and helped me set everything up to my liking. Danny in finance who was excelent at explaining all the paperwork every step of the way and answered any and all questions to make sure I understood what I was signing. All were kind, fun, friendly professionals. Great experience and five star treatment all the way and I’m so happy with my new car!! More
Very Helpful Dean helped me in the purchase of my new Lexus. He was attentive to my concerns and helped the process move smoothly. I will be back when ready to get Dean helped me in the purchase of my new Lexus. He was attentive to my concerns and helped the process move smoothly. I will be back when ready to get another vehicle. More
Excellent Internet Service!!! I live in Las Vegas and was looking for a 2018 Lexus 300 NX. The two Lexus dealerships here in town are both by owned by the same organization and unf I live in Las Vegas and was looking for a 2018 Lexus 300 NX. The two Lexus dealerships here in town are both by owned by the same organization and unfortunately it has been my experience, that I can normally obtain a far better price by buying in CA or AZ. I contacted Dean Boeh via the Internet and found him to be courteous, professional and very helpful. I was extremely impressed by Dean's genuine desire to work with us. There were no games, no aggressive BS, no hidden fees, just an honest and reasonable offer. Dean is a pleasure to work with! More