Lexus of Watertown

Ussa is very kind, honest, and attentive. He doesn’t come us like a salesman, but rather like a friend helping you make a decision that is in your best interest. He helped me a lot and did us He doesn’t come us like a salesman, but rather like a friend helping you make a decision that is in your best interest. He helped me a lot and did us best for me to get the best deal. More

Ultimate professional. Works diligently to accommodate your request with outstanding service. I have purchased many cars over my lifetime but Ussa is by far the best I have Works diligently to accommodate your request with outstanding service. I have purchased many cars over my lifetime but Ussa is by far the best I have ever worked with. Highly recommend. More

I had an incredible experience purchasing my vehicle from Lexus of Watertown and Ussa, specifically. The dealership is beautifully laid out, relaxing, low pressure, customer centered. Ussa was patient, proac Lexus of Watertown and Ussa, specifically. The dealership is beautifully laid out, relaxing, low pressure, customer centered. Ussa was patient, proactive, transparent, honest and communicative. He walked me through every step of the process. He gave me an in-depth tour of the vehicle I was interested in. I have never had a customer centered experience like the one Ussa provided. 10/10 More

I’ve bought two cars from Ussa since August. Due to changes in my job and no longer working from home an EV was not a good option for me, I traded in my RZ for an RX. I texted Ussa and he lined Due to changes in my job and no longer working from home an EV was not a good option for me, I traded in my RZ for an RX. I texted Ussa and he lined up a beautiful replacement for me. I’m so happy with my new car and although I had to take a hit, the dealership was fair. He went to bat for me. More

I was in the market for another vehicle and had the pleasure of working with Kevin Silva. My overall experience with him was excellent. I never felt pressured at any point during the process, from star pleasure of working with Kevin Silva. My overall experience with him was excellent. I never felt pressured at any point during the process, from start to finish, and he was patient while maintaining full transparency throughout pricing and options. This is my second vehicle purchased from Lexus of Watertown, and the experience once again exceeded expectations. The entire purchasing process was quick and painless, and I drove away in the vehicle I wanted. I would highly recommend anyone in the market to ask for Kevin Silva. More

Working with Ussa was absolutely wonderful. He was very flexible and accommodating with my hectic work schedule. He was also so thorough in taking me through every step, my options, and feature He was very flexible and accommodating with my hectic work schedule. He was also so thorough in taking me through every step, my options, and features of our new car. I felt very well taken care of! More

Ussa is a fantastic representative of the Lexus brand. He always follows up, is responsive, and takes pride in providing exceptional customer service. He always follows up, is responsive, and takes pride in providing exceptional customer service. More

It’s such a wonderful experience at Lexus dealer in Watertown where we found comforts especially with Michael E the sales consultant that is so welcoming, friendly, kind, patience, willing to please ou Watertown where we found comforts especially with Michael E the sales consultant that is so welcoming, friendly, kind, patience, willing to please our needs for the new car. Michael shows his professionalism and did an exceptional job in helping us complete the process with ease and timely manner. We highly recommend anyone who is looking for a car at this dealer, please look for Michael E and we are sure that Michael will do his best to bring you to the next level of services and satisfactions. Thanks Michael for a job well done. More

Ussa is very professional, patient and friendly. It’s a pleasure to work with him purchasing our new car. Highly recommended! It’s a pleasure to work with him purchasing our new car. Highly recommended! More

Had an amazing experience from the moment I stepped foot into the dealership, Eliane was able to help me get out of my current car into a new car and the finance manager helped with the numbers, they were s into the dealership, Eliane was able to help me get out of my current car into a new car and the finance manager helped with the numbers, they were super helpful and quick with their moves, I was able to be in my new vehicle within 3 days. More