Lexus of Watertown

Kevin Silva was my consultant and I can,t say enough good things about my experience working with him. He was knowledgeable and very responsive to any questions or concerns. His pleasant personality made the things about my experience working with him. He was knowledgeable and very responsive to any questions or concerns. His pleasant personality made the whole transaction a easy and seamless. The dealership is always pleasant and accommodating. This is my fourth purchase/lease with this dealership and I plan to remain a loyal customer. More

Kevin Silva was my consultant and I can’t say enough good things about him. He was incredibly knowledgable and attentive. He went out of his way to provide any answers to questions. The dealership is very e things about him. He was incredibly knowledgable and attentive. He went out of his way to provide any answers to questions. The dealership is very easy to work with. This is my fourth purchase/lease from Watertown Lexus. They provide outstanding service. I plan to be a faithful customer More

Had a fantastic experience at Lexus of Watertown! Kevin Silva was wonderful and extremely helpful throughout the entire process. He made everything easy and even helped set up my registration and lic Kevin Silva was wonderful and extremely helpful throughout the entire process. He made everything easy and even helped set up my registration and license plate without any hassle. Highly recommend asking for Kevin if you're shopping for a Lexus. Great service and a smooth buying experience overall! More

Fantastic car buying experience and John Bartow has been great! We bought our last Lexus in 2017 and have now traded it in for a new one. The process was super easy and pain free. John was knowledgeable great! We bought our last Lexus in 2017 and have now traded it in for a new one. The process was super easy and pain free. John was knowledgeable and courteous and walked us through the trade-in and purchase process with grace. Definitely go back again in the future! More

Kevin Silvo was great to deal with. He was very helpful, professional and knowledgeable. We appreciate the time he spent orienting us to all the complex features of the car. It is clear He was very helpful, professional and knowledgeable. We appreciate the time he spent orienting us to all the complex features of the car. It is clear that he understands the product line fully. He was good at staying in touch and communicating in a way that made buying the car easy even tho we live out of state. I would not hesitate to call him again. More

Excellent interpersonal skills. Outstanding knowledge of car and all comparables. A definite asset to the dealership and for LEXUS Outstanding knowledge of car and all comparables. A definite asset to the dealership and for LEXUS More

I recently purchased a 2026 Lexus RX350 from Lexus of Watertown, and I couldn't be more delighted with the experience. Their online system was intuitive and transparent, allowing me to view prices up fro Watertown, and I couldn't be more delighted with the experience. Their online system was intuitive and transparent, allowing me to view prices up front before speaking with anyone. The online sales team—Mike and Mark—were incredibly helpful and knowledgeable, staying in touch with me via text and email to answer all my questions. Once I made my decision, Angela was wonderful, guiding me through the initial steps and even reserving the car in my name as soon as she arrived at work. Alex in finance was relaxed, professional, and accommodating. I truly appreciated how he made the process smooth, only recommending what was necessary without any pressure. The real standout was Kevin Sylvia, who epitomizes professionalism and warmth. He was friendly, attentive, and went above and beyond—even driving our new car to us, 90 minutes away! The entire team made us feel like their top priority, eager to assist and ensuring every detail was perfect. Having visited another dealership first, where I was met with pushy tactics and unhelpful staff, the difference at Lexus of Watertown was remarkable. I am thrilled to have found such a dedicated and caring team. You all truly ROCK! My only regret is that you're not closer for regular maintenance. More

I can't express enough how amazing Kevin was in getting me in my new lease. From the moment we spoke on the phone to the time he delivered the vehicle to my house, the process was seamless. He got me the me in my new lease. From the moment we spoke on the phone to the time he delivered the vehicle to my house, the process was seamless. He got me the best deal and was personable, had a great sense of humor which made it easy to work with him. If you are buying a car at Lexus Watertown I would advise to only deal with Kevin! More

- second vehicle leased from Watertown and will be back again in 30 months - salesperson Chris Oser was courteous and efficient again in 30 months - salesperson Chris Oser was courteous and efficient More

I recently purchased the Lexus ES300h at Lexus of Watertown and couldn’t be happier with the experience. The car delivers a smooth, quiet ride with impressive hybrid efficiency and a luxurious interi Watertown and couldn’t be happier with the experience. The car delivers a smooth, quiet ride with impressive hybrid efficiency and a luxurious interior. I also want to recognize Kevin Siva, who was an excellent sales representative—very knowledgeable about the car and incredibly friendly throughout the process. His guidance made the purchase seamless and enjoyable. Overall, I’m thrilled with both the vehicle and the outstanding service I received. More