Lexus of Westminster

Tomas and Lexus of Westminster Been coming to Lexus of Westminster since 2008 when I bought my first Lexus. Now two vehicles later, there is no other service center I would rather t Been coming to Lexus of Westminster since 2008 when I bought my first Lexus. Now two vehicles later, there is no other service center I would rather take my cars to. Tomas has always taken care of me and he provides a level of service above and beyond what is expected from a normal service center. Great guy and great service. Trust your car with Tomas and Lexus of Westminster Service. More

Service department I want to thank Tomas Diaz my service guy, he’s always amazing and very helpful. I appreciate the time he takes to explain what my car needs and takes I want to thank Tomas Diaz my service guy, he’s always amazing and very helpful. I appreciate the time he takes to explain what my car needs and takes the time to answer my questions. I recommend Lexus of Westminster and Tomas Diaz. More

Great service I have been here multiple times and Tomas was a very helpful service advisor each time. Tomas made sure our cars well taking care and ensure our issue I have been here multiple times and Tomas was a very helpful service advisor each time. Tomas made sure our cars well taking care and ensure our issue resolve as quickly as possible. There are no words can describe how quick turn around, how greatful we are with Tomas service. I highly recommend Lexus of Westminster to any people and I am sure other service advisor would serve customer the way Tomas treat their customers with dignity and respect. More

Excellent service department! I've been a loyal customer to this dealer for over 10 years and 9 of those dealing with my awesome service consultant Tomas Diaz. I fully trust him an I've been a loyal customer to this dealer for over 10 years and 9 of those dealing with my awesome service consultant Tomas Diaz. I fully trust him and I know he's out for my best interest and the reliability of my vehicle. I truly enjoy working with him and his wonderful service department which is by far better than all the others over the area. More

Wonderful Service Department! Where do I begin..from the valet, loaner department, cashiers and service consultants, everyone is great. I have stuck with Tomas Diaz for the last 8 Where do I begin..from the valet, loaner department, cashiers and service consultants, everyone is great. I have stuck with Tomas Diaz for the last 8 years as he knows my car and knows how to take care of a customer. he never promises anything he can't deliver and is always out for my best interest even though I'm sure his managers may not always agree with him putting customers in front of sales. He knows his job and he does it well. I won't bring my LS in if he is not there and it's not because I don't trust the other consultants but more because I feel like I'm treating like family with him. Mally and Johnna in the loaner department are also wonderful and they always have a smile. I hope Lexus of Westminster appreciates these wonderful individuals because they go beyond their normal job duties. Thanks as always Lexus of Westminster, you have earned my family's and my trust. More

On the road again... I had been to several other Lexus service stores in the area and none were able to figure out why my car would shut off after heavy acceleration. I w I had been to several other Lexus service stores in the area and none were able to figure out why my car would shut off after heavy acceleration. I was told "could not duplicate" way too often! I was so frustrated, I almost sold the car but I didn't want to pass the problem on to the next owner. I thought I give one more Lexus dealer a try before throwing in the towel. Thank goodness I found Westminster's service group. They sent out their diagnosis specialty guy who took the time to drive around with me until the problem happened......and it DID!! He immediately pulled off into a parking lot, raised the hood and discovered a large sheet of newspaper that had lodged itself up under my grill area and would block off the air inlet to my car's engine when I floored it. The engine would starve from air and turn off. SIMPLE! I'm such a dummy....and so are the other dealers in south Orange County that couldn't figure this out. Best part is, the repair was free! I will be returning to the Westminster dealer from now on to show my gratitude for their time and expertise. WELL DONE!! More

Great Customer service!! Since I bought my car in 2008 I have been working with Tomas at this dealership until today. Tomas provided me with extraordinary knowledge and servic Since I bought my car in 2008 I have been working with Tomas at this dealership until today. Tomas provided me with extraordinary knowledge and service to my car and questions asked. I’m very happy here and will continue using his service!! More

Tomas Diaz He is taking care of my car for the past 8 years. Wonderful person and dedicated too. Keep up the good work!! Thank you Tomas He is taking care of my car for the past 8 years. Wonderful person and dedicated too. Keep up the good work!! Thank you Tomas More

I highly recommend Lexus of Westminster A little background story my commute to work is around 52 miles a day round trip. From Westminster to Commerce. I always like to have a peace of mind A little background story my commute to work is around 52 miles a day round trip. From Westminster to Commerce. I always like to have a peace of mind that my car would not sudden die in the middle of my commute. I personally take all of my family’s car here. We have 3 cars 2 Rx350 and one is250. With that in mind that’s why I recommend Lexus of Westminster for service needs. Lexus of Westminster is very courteous and knowledgeable. I’ve been coming her for 8 years, my service advisor is Tomas Diaz. He is very knowledgeable and very friendly. I have the is250 and every time I leave Lexus of Westminster I am completely satisfied. I would come in for an oil change and I always leave with a peace of mind. Tomas always go above and beyond my expectations. I come in for an oil change he also double check my air bags for me since there was a recall notice that I was not even aware of. Tomas never seized to surprise me. He always make sure I’m taken care of completely before leaving the service department. He gives me recommendation on when things are almost due. Like for example, my mothers car she has the RX350 she is a stay at home mom only make trips to the grocery store not like me. She drive a lot less than I do. Most of the time she leaves her car parked on the drive way. Her tires were getting pretty old since 2010 I believe and they were starting to oxidize which is never a good thing. I myself was not aware of the tire oxidizing or cracking until Tomas pointed out hey, I would recommend you to change your mother’s tires cause you purchased them in 2010 now it’s 2017 and also it’s starting to crack. He points out what’s wrong and let you know the options. I love Michelin tires, I believe they are more sturdy and durable. He lets me know hey the Michelin tires are pretty over priced, there’s Bridgestone and also Yokohama too, the prices are a little less than the Michelin. Tomas gives you a lot of options when it comes to the services they provide. All in all I highly recommend Tomas Diaz and the staffs at the service center. Everyone here is very friendly and nice. More

Best Lexus Service in So Cal! I need to start off by saying that I've had a really bad experience at two other Lexus service center and I live in the South Bay. My past experience I need to start off by saying that I've had a really bad experience at two other Lexus service center and I live in the South Bay. My past experience at the other locations were so bad that I drove all the way to Westminster to get my car service. Lucky for me, Tomas was my service advisor when I got to Westminster. Since I've met him, he's helped me maintain my cars and my dad's. We both drive from the South Bay to see him. It's great that I can trust him to be honest with my car's upkeep and I never have to question any suggestions he makes. He sets the expectations from the start so there are no surprises. I also get my car back when promised. If you've been unlucky at other service locations, give this place a try and make sure you ask for Tomas. :). More