My Review Of Lexus of Wilmington:
I bought from John Skehan and will buy from him again. John is a rare breed of salesperson - he asked the right questions, listened intently to what I had to say and made RELEVANT recommendations and suggestions leading, ultimately, to the right car for me. I felt he worked hard to find the right car, find me agressive financing (I got a great rate through his connections that beat two other banks by 300 basis points and 620 basis points), and sincerely wanted me to leave completely satisfied with my purchase. I felt no pressure and was never rushed at any point during the entire time I was at the dealership. I have been in sales for 14 years and am very sensitive to customer service and "the sell". Buying from John was one of the best purchasing experiences I have had. So, do yourself a favor, if you are looking for a Lexus, go to Koons, if you go to Koons, then find John. I think he is honest, polite, professional, respectful, has a wealth of knowledge about his product, and most important to us buyers - an advocate of customer service. Whether you buy or not, I think you will have a pleasant experience. - Joe Capodanno.
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