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Lexus of Winter Park

Winter Park, FL

4.0
1,365 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,365 Reviews of Lexus of Winter Park

April 17, 2021

Thank you Charles for time spent finding the perfect Lexus for me. This is my first Lexus and it has been an awesome experience. May God Bless you and your family. More

by roeruffin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charles Ream, William Marshall, Daniel Warren
Apr 21, 2021 -

Lexus of Winter Park responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 16, 2021

Hee Henderson is awesome. She is the definition of hard work and going above and beyond. We really enjoyed working with her and appreciated everything she did. She really truly cares about her customers. I More

by decro7
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
Apr 21, 2021 -

Lexus of Winter Park responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 12, 2021

Charles is very knowledgeable about his product. Never pushy. Knew the answer to our questions and when he didn't he looked it up b4 we completed the sale. The question was , will it fit in our garage. I More

by Tapinih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, William Marshall
Apr 15, 2021 -

Lexus of Winter Park responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 11, 2021

My husband bought a Lexus from Alaa and Chanlin. He was so impressed that we went back a week later and traded my Mercedes in on a new Lexus. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Alaa Alameh, Jacob "Jake" Weishaar
Apr 14, 2021 -

Lexus of Winter Park responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 09, 2021

Hee was extremely helpful and patient with us explaining every detail of the car. She is a joy to work with. Went above and beyond to make the car buying experience a pleasure. More

by JJ407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Erlichman, Mark Pedigree, Daniel Warren, Hee Henderson
Apr 14, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 06, 2021

Hee is an excellent sales person representing Lexus. It was a pleasure working w/her. She is knowledgeable, friendly, patient, kind, direct & honest—not aggressive or pushy. The rest of the staff we worked More

by rpalmer455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Hee Henderson
Apr 12, 2021 -

Lexus of Winter Park responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 04, 2021

Charles went above and beyond on what true customer service should be. Very kind to my family; knowledgeable on the vehicle i was interested. Thank you all so much. More

by Alex Duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, David Land, Joshua Gum
Apr 07, 2021 -

Lexus of Winter Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

Great job with our online sale. Informative and accurate with all info. Tara kept me informed and answered all of our questions. Great job Tara, Chamlin and Jason More

by Randy Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Tara Russo, Jason Bates
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

I had the pleasure of working with Hee during the purchase of my car. She was wonderful. She was patient, helpful and very knowledgeable. Car buying can be stressful but she turned it into a memorabl More

by G Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 26, 2021

Thank You Charles so much. I love my new car.! Thanks for making the whole experience so nice. You made us feel so comfortable. From start to finish what a memorable experience Thanks again. Sharan and More

by smhustead
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Daniel Warren, Alaa Alameh, Jonah Ayala, Jacob "Jake" Weishaar, Anthony Ramos
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

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