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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

5.0
161 Reviews

263 King St

Northampton, MA

01060

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Showing 161 reviews

October 22, 2025

Excellent dealership and I am very happy to inform you that your serviceman, Joe Dubuc, is a great help to me. Julie LeCourt More

by Jalecourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
October 21, 2025

Joe Dubuc in the service department has great customer service. He makes the appointment process easy and is always so positive and accommodating! More

by Bri Dupras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Oct 22, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Bri, We're thrilled Joe Dubuc provides great customer service and makes appointments easy. His positive, accommodating approach is exactly what we value in our service department. Joe will be delighted to hear this. We appreciate your business!

October 14, 2025

It took a lot of patience on behalf of both parties- the problem was difficult to detect 100% and the guys were great getting to the bottom of it . I really appreciated Joe ? And then Joe Dubac came and and More

by Ddhixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Oct 15, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your 5-star rating! We are so glad that Joe got your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2025

Lia Chrysler dodge jeep ram of Northampton is my go to for service always a pleasure to do business with J-Dub More

by Bdemers1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, Justin Rivera, Kareem Zaghloul, Joe Dubuc
Oct 07, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for your positive feedback on the service and support provided to you by Joe! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

September 23, 2025

I really like Lia Jeep/Dodge in Northampton. They have always been good to me. I go there for all my vehicle needs. My service advisor Joe Dubuc goes out of his way to accommodate and take care More

by Psdarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Sep 23, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for your fantastic review! Joe is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia CJDR for the best service.

August 09, 2025

DANIEL SMITH, Service Manager, had good rapport with his staff, which translates to respect shown to and by customers. We need to trust the people who keep our vehicles safe on the public's roadways. More

by maureenwilliams17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rivera, Leslie Torres, Danielle Sarabia, Joe Dubuc, Tim Conrow
Aug 12, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Maureen, we appreciate your 5 stars for Daniel! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

July 09, 2025

I chose to lease a vehicle here having bought a vehicle from Lia in the past. Kareem Zaghloul was great to work with. Everything was smooth and done the same day. They worked with me with my trade and got More

by Kevin.cook2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, Kareem Zaghloul
Jul 10, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Kevin, nothing means more to us than your satisfaction, so thank you for your awesome review of Kareem! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new RAM!

July 03, 2025

The new Pacifica Pinnacle is beautiful. The dealer gave me a fair & satisfactory trade-in on my 2021 Pacifica Pinnacle. Joe Dubuc prepped the car beautifully for my pick-up, Austin Lyne, an More

by Bob O’Connor, Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, Kareem Zaghloul, Joe Dubuc
Jul 08, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Bob, thanks for mentioning everyone who helped you with your trade-in and purchase. We're glad Joe, Kareem, and Austin guided you through a smooth transaction. Enjoy your new Pacifica Pinnacle!

May 28, 2025

Excellent service department, all staff was knowledgeable and helpful in every aspect. Quick turnaround and clean More

by Bdemers1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Thibodeau, Justin Rivera, Joe Dubuc
May 28, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're really pleased the Lia CJDR team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback. Please come see us again some day!

May 23, 2025

Quick and friendly service as always. Joe is always helpful and knowledgeable in any situation. More

by Bdemers1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
May 23, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Joe provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

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