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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.9
136 Reviews
Call Dealership (855) 315-8182

263 King St

Northampton, MA

01060

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By Type

Showing 136 reviews

October 11, 2023

Andre Charles was pleasant, helpful, and gracious in his dealings with me. I appreciate also the competent work of your service people in the shop. More

by tvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Report | Print
Oct 11, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for the lovely review of Andre! Andre is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for always choosing Lia CJDR Northampton!

Helpful
September 21, 2023

David Sepavich was great to work with! He was patient and helpful and unassuming and made the experience better than I imagined it could be. More

by jjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, David Sepavich
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Sep 22, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks so much for this stellar review of David! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Chrysler, from all of us at Lia CJDR Northampton!

Helpful
August 30, 2023

Incredibly personalized service and the staff treats you like you are a member of their family! More

by Bobbi5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrighan Kijak, Nick Kane, Anthony Paoletta
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Aug 31, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Bobbi, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia CJDR Northampton is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

Helpful
August 22, 2023

Andre Charles was friendly and informative and had my car ready on time. Also took time to explain the cost of the oil change. More

by Wje12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Report | Print
Aug 23, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your thoughtful feedback on this service visit! We're glad Andre addressed all of your questions and concerns thoroughly. We hope you'll continue to choose Lia CJDR Northampton for all your automotive needs!

Helpful
July 24, 2023

We came in with engine trouble and it was serviced quickly and effectively by the service department More

by mklumpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Report | Print
Jul 24, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Hi, Matthew! Thanks for letting us know how pleased you were with Andre's assistance. We're delighted he handled your vehicle's needs with great care and communication. Please come see us again some day!

Helpful
July 20, 2023

Lia Jeep is far and above the previous Jeep dealership I went to. The previous store I once mentioned a problem with my Jeep and their response was “what do you expect look at what you bought “ More

by hmarshall24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Stone, Anthony Paoletta
Report | Print
Jul 24, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for stopping by to let us know how pleased you've been with our service department at Lia CJDR! Nothing means more to us than your complete satisfaction, so we're honored to have your business and confidence. We'll see you at your next appointment!

Helpful
July 19, 2023

I bought my Jeep in November of 2017 and have nothing but positive things to say. Team there is always fast and friendly. More

by CAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Charles
Report | Print
Jul 20, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

CAD, thanks so much for your continued business and for your positive feedback on our service team! We're glad your service visit was well done, and you were safely returned to the road in a timely manner. Best wishes for awesome travels until we see you again!

Helpful
June 30, 2023

Although it took longer than expected to get it into service , than longer for the repairs, Anthony Paoletta was the best and made it happen ! He’s the best ! More

by gcasandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta
Report | Print
Jul 06, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for stopping by to share some positive feedback on your service visit with Anthony! We're happy he handled your Jeep's needs proactively to make this a more convenient experience for you. Please come see us again some day!

Helpful
June 01, 2023

Tony Paoletta was a great help when my car needed to be towed and fixed at the Lia Chrysler Jeep Dodge Ram dealership. He assured me that they would fit me in somehow, and that they would fix the problem a More

by KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta, Jeremy Stone
Report | Print
Jun 05, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Kelley, thanks so much for stopping by to share positive feedback on your experience with Tony! We're glad his support and communication helped to alleviate some of your stress during this crisis. We wish you the safest of travels until our paths cross again!

Helpful
May 21, 2023

Outstanding service for our 2022 gladiator, thank you Anthony Paoletta ! Lia Jeep is the Best dealership we have ever encountered More

by Powerguy1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paoletta
Report | Print
May 23, 2023 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for your outstanding review of Anthony and our dealership! We're delighted Anthony provided you with the support and communication you needed to make this an exceptional service visit. Please come see us again some day!

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