
Lia Honda Brewster
Brewster, NY
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Worked with John Landry purchasing a Ridgeline. From start to finish John was professional, completely knowledgeable on the product and accommodating to getting the sale made as quickly and effici From start to finish John was professional, completely knowledgeable on the product and accommodating to getting the sale made as quickly and efficiently as possible. On short notice, John came in on his day off so I could take the car home. This is the kind of professionalism that inspires loyalty. I would not hesitate to work with John in the future, or recommend him to a frend or family member. More
Lia Honda Brewster is a great place to buy or lease a Honda. It is a step well above all other dealerships we visited. Our sales rep Duane Spencer and finance person Chris Corbett were a pleasure to deal Honda. It is a step well above all other dealerships we visited. Our sales rep Duane Spencer and finance person Chris Corbett were a pleasure to deal with. I highly recommend them and the dealership they work for. More
We brought our 2019 Passport to Lia to correct a problem that occurred after a recall repair on the fuel pump. I was anticipating an argument from Lia to get the problem corrected. The service techician I that occurred after a recall repair on the fuel pump. I was anticipating an argument from Lia to get the problem corrected. The service techician I dealt with Frank Contorno was very helpful. He had said they would analyze the issue and I may be responsible for the repairs. Frank called me after their inspection and told me that the repair would be completely free of charge and would be done that day. I was called and went to pick up my car all repaired. What I thought was going to be a major headache ended up being an almost pleasant experience. I feel that the way Frank Contorno handled this issue was exemplary and we left Lia Honda feeling like our problem was properly and promptly corrected. More
While the salesman was great, the dealership added extra packages (such as ceramic) to my purchase without even telling me. These were products I did not want yet if they practically forced them down my thr packages (such as ceramic) to my purchase without even telling me. These were products I did not want yet if they practically forced them down my throat. Fortunately, I noticed these while signing and had it removed but it left a very sour taste in my mouth making it very difficult to recommend this dealership. More
My advisor Lashawn Scatliffe was excellent with handling my needs with my car. When I come back he would be the one I want to have handle my car needs. my needs with my car. When I come back he would be the one I want to have handle my car needs. More