Lia Nissan of Colonie

Top level service and attention is what I got on a Saturday when I went to "look". I had no idea I'd be driving home in the vehicle I always wanted THE SAME DAY..They make the magic happen here at Lia Saturday when I went to "look". I had no idea I'd be driving home in the vehicle I always wanted THE SAME DAY..They make the magic happen here at Lia Nissan; hands down miles above the rest. I will go back there and recommend everyone to stop in and see for themselves!! More

Today, I had the best car buying experience. My sales man Kevin Twomey and the finance manager Mike Swobely were a joy to workn with. I never felt pressured to buy a vehicle during the process. Kevin went ab Kevin Twomey and the finance manager Mike Swobely were a joy to workn with. I never felt pressured to buy a vehicle during the process. Kevin went above and beyond to make me feel comfortable. He even went above and beyond in making sure that I got the car I wanted. He explained every feature of the car and made me know I was making the right decision. He stayed late two nights this week to make sure I was taken care of driving away in my new car. Mike was absolutely awesome to deal with. He took the time to explain the different extended warranty and made sure I understood each form before I signed. It's caring people like this that make Lia Nissan my dealer for life. I would recommend them a thousand times over and will definitely go there for my next purchase. I would also like to thank Ali for his help with my car deal. Everyone that works there greets you with a smile and never makes you feel like you are being pressured. Overall, I hands down had the best and easiest car buying experience at Lia Nissan. More

I needed a car. But which one? The one that wanted to help me. Lia Nissan!! In literally 24 hours, my old cars (and my old worries) were gone, and I drove off in a 2012 Versa. Love the car, absolutel help me. Lia Nissan!! In literally 24 hours, my old cars (and my old worries) were gone, and I drove off in a 2012 Versa. Love the car, absolutely. But-were it not for Vinnie and the professionalism of every person at Lia Nissan, I'm sure I'd still be shopping. A five star experience, bar none. More

I had a GREAT experience with Lia Nissan of Colonie. I went in to purchase a new car, and worked with Tony Wheeler. He was fantastic, helping me decide between buying or leasing, new or used. He weighed a went in to purchase a new car, and worked with Tony Wheeler. He was fantastic, helping me decide between buying or leasing, new or used. He weighed all options for me, never pushing me into a sale, but rather, helping me and my family find which option is best for us. At delicery, he took the time to show us all the little gadgets inside of the 2011 Nissan Sentra we purchased. Everyone at the dealership was very friendly and helpful. I would absolutely reccomend this dealership. Furthermore, if you go, ask for Tony. He was awesome! More

Traded my 2009 370z Nismo for a 2008 Porsche, Good deal on both ends and salesman Tom Kenneally, Frank Ferraro and manager Dave Bertuch made the deal in one day. Had the car the next day. on both ends and salesman Tom Kenneally, Frank Ferraro and manager Dave Bertuch made the deal in one day. Had the car the next day. More

Lia Nissan has a very professional and knowledgeable staff. I met with the salesman, gen. manager, and business manager and they all made me feel welcome without any sales pressure. They talked to me li staff. I met with the salesman, gen. manager, and business manager and they all made me feel welcome without any sales pressure. They talked to me like I had known them for years. I would recommend this dealer to anyone looking for a nissan, or any Lia dealership in general. They know how to keep a customer happy. More

Lia Nissan was very unprofessional to me when I visited in early January. I knew what car I wanted and how much I was able to spend and what a fair price for the 2011 Nissan Versa would be. The salesman in early January. I knew what car I wanted and how much I was able to spend and what a fair price for the 2011 Nissan Versa would be. The salesman did the traditional back and forth run around and even before we started to finalize a sale, his sale manager came over. He tried the intimidation routine in which he starred me down and explained why the competition was so terrible and underhanded. His choice of words were unprofessional. When I validated his statements (I am a teacher so this is something that I do A LOT), he said that he wouldn't even offer a counter-offer because the figure the competition was such a horrendous lie that he didn't want to stoop to the level. I requested and offer because if the competition really did lie to me about the price I wanted to know what Lia would offer so that if/when I walked out of the other dealership I would have a reason to return to Lia. To me, this seemed logical. The manager abruptly gave me a number and walked away. When the salesman returned he was in a rush to get me out of the dealership. I asked about a particular feature on the new vehicle and he spent 30 seconds trying to find an owner's manual so "I could look up the answer myself". When he gave up (after spending 30 minutes running back and forth to his sale manager's office) he informed me that he had "another customer" coming in and he needed to prepare for that person. I was escorted to the door and not even thanked for taking the time to come in and speak with the salesperson. I also checked out the service department when I was there waiting for the salesman to run around. I inquired about the coffee machine. The woman behind the service counter (with whom I'd expect to work frequently post-sale) was very lazy and apatheic. I asked about cups. She told me they were locked up and that she couldn't retrieve them. I find this difficult to believe. I said that there were several cabinets and would it be all right if I explored them to see if I could find any. She didn't offer to do it herself (she was extremely busy sitting in her chair doing nothing) and when I opened the first set of cabinets, I found the cups. Amazing the power of exploration. On a final note, the bathroom needed a severe cleaning. I would not recommend Lia Nissan (or Lia anything) because they do not employ professional upstanding people to sell their vehicles. Oddly enough, the salesman from Lia recommended this site. I find this ironic but amusing and I am taking full advantage of his suggestion. Nemith Nissan in Latham was MUCH better. More

After Visiting Lia Nissan my Local Nissan I was extremely disappointed with the quality of service. The Salesperson didn't even offer me a test drive. My advice to Albany Shoppers. Don't Settle for Lia. t disappointed with the quality of service. The Salesperson didn't even offer me a test drive. My advice to Albany Shoppers. Don't Settle for Lia. there are MUCH better deals out there. We decided to purchase at Saratoga Nissan. They were much friendlier and save us a lot of money. More

My niece and I went car shopping our first stop was Lia Nissian, and there was no reason to look any further. I contacted them by email , they called right back to asked what I was interested in and said t Nissian, and there was no reason to look any further. I contacted them by email , they called right back to asked what I was interested in and said they had the car I was looking for; I had seen it on there website. I made an appointment, and was met at the door by the Manager David Bertuch. We talked about the car and he then introduced us to Don Powell and said he would be helping us. Don is an excited kind of guy,that was sincere and really showed us respect. He truly showed a professionalism that sometimes is lost in this arena. We tested the car and we were sold. The financing and insurance were a bit tricky but they walked us thru it and Andrea in the finance office was the best. She was patient and explained everything.I would highly recommend Lia Nissan to anyone looking for a car. This is a dealership that knows what they are doing and cares about the customer. Margaret Aison More

The Service Department is wonderful! They are some of the nicest people that I have dealt with and very professional. I moved to the area from Vermont and I have been looking for a Nissan dealer to service m nicest people that I have dealt with and very professional. I moved to the area from Vermont and I have been looking for a Nissan dealer to service my vehicle. I live closer to another Nissan Dealer, but the drive to LIA NISSAN is well worth it. More