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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
365 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 365 reviews

March 29, 2024

Very impressed with the Customer Service, prompt attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of More

by robertmadden3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick in Finance was very helpful and provided all the options needed to make a decision on new car purchase, Mark Poirier, Kelly Murray, Pedro Colon-Vega
Apr 01, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mark! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

March 19, 2024

My husband and I are both repeat costumers. We enjoy the staff and the quality of the cars. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez-Martinez
Mar 20, 2024 -

Lia Toyota of Wilbraham responded

Lisa, we're thrilled our team continues to excel at providing you and your husband with awesome service whenever you're in the market for something new. Here's wishing you both many more happy miles, from all of us at Lia Toyota!

March 15, 2024

I have been using Lia for service on my Toyota vehicles for several years. They have always provided excellent service. More

by rds1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Mar 19, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Toyota is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

March 05, 2024

Cassie was very pleasant and helpful. She addressed all my concerns. She is certainly an asset to Lia Toyota. More

by grenierm1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Mar 05, 2024 -

Lia Toyota of Wilbraham responded

That's great to hear! We appreciate your awesome review of Cassie. We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

February 27, 2024

Both David Benitez & Francisco C. were awesome to work with they were able to finally get me in a new vehicle with 3rd row seating which means everything to me and my family of 6 , my More

by Zmps04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, Francisco Sanabria
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

That's wonderful! Thanks for the positive feedback on working with David and Francisco. We're delighted they effortlessly accommodated your interest in a new family vehicle. Congratulations! We wish you all so much happiness in your upcoming travels, from all of us at Lia Toyota!

February 27, 2024

This is my fourth lease with this dealership and I have been very pleased with them each time. They make the process very easy. More

by Stacy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

Hi, Stacy! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Toyota!

February 27, 2024

Hipolito Navarez a polite and professional service attendant. He was helpful and answered all of my questions. More

by ajzoomer1690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Navarez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hipolito's exceptional service. It is our pleasure to make your service visits valuable. We wish you the safest of travels until we may assist you again!

February 23, 2024

David Greenlaw was very helpful and answered all my questions regarding my 2018 Toyota Tacoma. More

by Moynihan.rpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Feb 23, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with David's assistance! We're glad he provided you with his utmost support and insight about your Tacoma's condition. We look forward to making your next appointment just as outstanding!

February 23, 2024

Tina Zarlenga was my first point of contact. She reached out almost immediately after filling out an online form. Pleasant, thoughtful and generous with her time. From start to finish, Dav More

by AMAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga, David Benitez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for your stellar review, AMAC! Nothing means more to us than your satisfaction, so we're pleased Tina and David did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new RAV4!

February 20, 2024

David was very easy to work with, great salesman and went above and beyond to make sure that I got the car I wanted. He walked me through all the buttons and made sure I was 100% satisfied with my purchase. More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez
Feb 21, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with David! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

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