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Liberty Ford of Fayetteville
Fayetteville, NC
258 Reviews
From New and Used Sales to Parts and Service, Liberty Ford of Faytteville Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Liberty Ford of Fayetteville. Proudly serving Fayetteville, Fort Liberty, Spring Lake, Lillington and Dunn, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 258 reviews
Verified Customer
Helpful July 07, 2023
I don't think the mechanics know what they're doing. I had to take my car in four different times before they got the diagnosis right. Had to get the service manager involved just to have that happen. T I had to take my car in four different times before they got the diagnosis right. Had to get the service manager involved just to have that happen. They literally returned my car to me the third time and said there could find anything wrong but I took the service manager out to the parking lot when I pick the car up and literally had him ride with me and see that there was actually a problem. Then when it came time to fix it they had to replace the whole transmission, kept the car for 5 weeks, returned it supposedly fixed but the transmission was still screwed up. Had to take it back and it took them another 4 weeks to fix it again. Horrible horrible experience! Full of incompetence. The office people were nice The service manager was nice but the people actually working on that car apparently didn't know what they were doing. More
by TOBIAST1012
Employees Worked With
Joe Johnson
July 04, 2023
My service writer was absolutely amazing. He was very tentative and took care of all my needs and keep me informed throughout the process. Absolutely amazing service. He was very tentative and took care of all my needs and keep me informed throughout the process. Absolutely amazing service. More
by VAULT21FEET
Employees Worked With
Service department
July 03, 2023
Did not listen to what the problem was and what has already been done to the vehicle. Wanted to replace the part that was already replaced ($400 by an autoshop) and jack the price up ($1k+), knowing th already been done to the vehicle. Wanted to replace the part that was already replaced ($400 by an autoshop) and jack the price up ($1k+), knowing that they only had to do a step that only a dealership could do to get my vehicle working. More
by marc.wymer
Employees Worked With
Steve
