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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,751 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,750 reviews

February 18, 2026

I thought the service went great. I was disappointed with the Honda experience for the reporting of an issue with the gasket on my drivers side front door. I need to bring it back aga More

by MKHAGGERTY
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
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Feb 18, 2026 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out to you. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.

February 18, 2026

If you are going to force writing, I’m never doing another survey again. Thanks More

by SKOZYRA128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2026

The sales and service department could have easily worked together to get a sale of a new car. They were not interested. I will not be back. More

by Tmurphperc1965
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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February 18, 2026

Great, she was very helpful! Was able to help identify the problem with my tires and get them fixed! More

by Kbengtson4
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana Reish
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February 17, 2026

The service was good. I liked that they sent me a video of the issue. More

by bernwildor
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
Report | Print
Feb 17, 2026 -

Liberty Honda responded

Thank you for your very kind service review. Nelly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

February 16, 2026

I was very impressed with Tim, the salesman, and everyone that were involved with selling me the much loves Honda Pilot. I will definitely be back. More

by staceynell
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lanzo
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Feb 17, 2026 -

Liberty Honda responded

We appreciate you taking the time to share your experience with our sales and service teams. James is glad to hear how much you love your Honda Pilot. We look forward to welcoming you back soon.

February 14, 2026

The check in process was very simple and work was completed the timeframe provided I was very satisfied with the service provided More

by lagasselarry
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana Reish
Report | Print
Feb 14, 2026 -

Liberty Honda responded

It’s great to know that your check-in process was simple and that your Honda Pilot service was completed on schedule. Svetlana is thrilled to hear you were very satisfied with the care provided. Thank you for sharing your experience.

February 14, 2026

When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any More

by DESIREEHAYES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezekiel Latiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Liberty Honda responded

Thank you for sharing your positive experience and for trusting us with your 2018 Honda Civic service. We’re happy to know the repair met your expectations and that you love driving your Civic.

February 14, 2026

Chloe is very efficient and responsive. She explains everything well leaving no surprises or hidden fees. My experience with her is positive every time. More

by Llbelle
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Feb 15, 2026 -

Liberty Honda responded

We’re delighted that Chloe’s clear explanations and prompt responses made every service visit stress free. Thank you for choosing us for your Honda service and for sharing your positive experiences.

February 13, 2026

I meant to rate Nelly Justiniano a '5', I hit 4 by mistake. She was friendly, positive and very informative. More

by P. Gray
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
Report | Print
Feb 13, 2026 -

Liberty Honda responded

Thank you for the 5-star rating and for recognizing Nelly’s friendly and informative support. We’re glad her positive approach made your service visit seamless. We appreciate you trusting us with your Honda.

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