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Liberty Mazda - Service Center

Hartford, CT

4.8
934 Reviews

934 Reviews of Liberty Mazda - Service Center

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October 27, 2021

Jason, Shannon, are incredible. They are professional, customer friendly, courteous and knowledgeable. LibertyMazda #1 Ty More

by Champyne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode, Ben Burnham, Jordan Udi
Oct 28, 2021 -

Liberty Mazda responded

Hearing you'd rate us #1 makes our day! Thank you for the glowing review - the entire Liberty Mazda team appreciates your support. See you next time!

October 22, 2020

Liberty Mazda Hartford is the exemplar of outstanding customer service. They are compassionate, knowledgeable, responsive, and eager to help and support! I would never go anywhere else! More

by jtorone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jason, John
Oct 23, 2020 -

Liberty Mazda responded

Thank you for your loyalty to Liberty Mazda! We are proud to have earned your business and happy to hear that you are so confident in our team to get the job done. Safe travels, and we hope to work with you again down the road!

October 04, 2019

Regular oil change and checkup. Service was quick, The price is worth it vs what I would have to pay doing it myself. No “upsell” pressure. More

by Mazda3owner
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Oct 07, 2019 -

Liberty Mazda responded

Thank you for coming to Liberty Mazda for your oil change and maintenance service! We are glad to hear that your repairs were completed in a timely manner and that you received great service from our team. We look forward to serving you next time!

September 30, 2019

I like that I get a video of my care being serviced I live in Massachusetts and choose to go to Liberty Mazda for all my service (I did buy my car here). I find it to be a very friendly place and I lov More

by cchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan and Shannon
Sep 30, 2019 -

Liberty Mazda responded

Thank you for your review of our dealership. We are grateful for your loyalty to our dealership, and we will share these comments with our team to review. We hope this won't deter you from visiting us again in the future. Have a great week!

September 29, 2019

Personal attention from Service Manager Jason There had been an earlier scheduling issue, so to make sure there were no issues this time, Service Manager Jason dealt directly / personally with me. More

by rlindx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mersad
Sep 30, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's so great to read about your recent service appointment with Jason and that he demonstrated excellent customer service to you while you were our guest. We hope to see you again soon and have a great day!

September 29, 2019

Outstanding the friendliest service department The friendliest service department I have ever dealt with. They always make you feel welcome. Jason has a great crew of service writers. Had a few que More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, all of the service department
Sep 30, 2019 -

Liberty Mazda responded

Hi Len! Thank you for your kind feedback about your recent visit to Liberty Mazda. We love reading "the friendliest service department I have ever dealt with" as that has made our day! Thank you for mentioning Jason on our team as well. Have a great day and see you next time!

September 25, 2019

Great Service A real pleasure doing business with Liberty Mazda.They are quick and very honest. A very comfortable environment. You are treated with respect and are More

by Dmachol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon
Sep 25, 2019 -

Liberty Mazda responded

What a wonderful review! We love to hear that you feel comfortable working with our team and that you can depend on our Service Team for respectful care. Thank you for your business!

September 21, 2019

Peresonal Customer Service Personal service given to me and the two Mazdas I own. Very thorough service and accounting given to me about the charges on my bill. More

by proMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Shannon Rode, Bill Parsons, Jonathan, Charlie
Sep 23, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! We are so glad to read about your positive service visit with your Mazda vehicles and thank you for your kind words about our team. Have a great day and see you next time!

September 18, 2019

KUDOS TO SERVICE DEPARTMENT Jonathan Martinez is awesome; represents Liberty Mazda well. Jason Secor sets the tone for whole Service Department! A positive improvement since he c More

by vmariekozak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 18, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! Your positive feedback about working with Jonathan and Jason are great to read and we hope to see you again soon. Have a great day!

September 16, 2019

First oil change Shannon got my vehicle in quickly upon my arrival and the work was completed in a reasonable amount of time. I do not have any complaints about the se More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 16, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's great to read about your recent service visit and the excellent customer service Shannon provided you. We hope to see you again soon!