Very helpful and best car buying experience, Friendly staff, clean vehicle and relaxed atmosphere. Everything was ready to go when they said it would be. Highly recommend this place
"thanks for getting me in my new ride! "
I gave my five star rating to your awesome employee Justin Engle who made my day! He helped me drastically get out of the car I hated and into the car I LOVE! All around I recommend Lima auto mall to just about anyone looking for a new vehicle. They are awesome people, great on prices, and all around a friendly dealership!
"Excellent customer service "
- M Davis
Lima Auto Mall had the largest selection of pre owned certified Cadillacs in our area, so I drove 2 hrs from MI to check their inventory. I received excellent customer service from Ryan Staley, our sales consultant, Ryan was a new sales consultant at Lima Auto Mall, and he went above and beyond his duties to make sure I was satisfied with my car. Thank you Ryan, for all the trouble you went into on my behalf. I absolutely love my Cadillac XTS, I wish you the best of luck on your new position, I'm sure you'll be very successful, as you provide excellent customer service.
PS: Big thank you to Aaron for staying overtime to process my application, for your patience and dedication. Also thank you Mike for processing my dealer rebate.