Read Reviews Lima Auto Mall

Lima Auto Mall

Lima Auto Mall

2200 North Cable Road
Lima, Ohio 45807


(419) 993-6000

Lima Auto Mall
Manufacturers: Cadillac, Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 195 reviews

4.9

4.9 out of 5

251 lifetime reviews

Lima Auto Mall

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Certified: Lima Auto Mall

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lima Auto Mall has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lima Auto Mall

From our first day of business, we here at Lima Auto Mall have held a solid commitment to providing the broadest selection of Cadillac and Chevrolet vehicles in Lima as well as the Findlay, Dayton, Fort Wayne, and Bellefontaine areas, as such we have become an automotive leader in our area. From the beginning Lima Auto Mall has provided the best selection of vehicles, and quality customer service.

Whether you are in the market for a new vehicle like the Cadillac Escalade, Chevrolet Corvette, Camaro, Silverado, Malibu or a quality pre-owned or certified used vehicle, we have what you are looking for. Also, we have many financing options to meet your needs, and are willing to help you find a understandable car loan that works for you! Even if you have bad credit or are a first time car buyer, you can be sure that Lima Auto Mall will help you get into the automobile of your choice.

In need of auto parts or maintenance? You will find the professionally managed auto parts and service Departments at Lima Auto Mall offer great pricing for any of your automotive needs. With convenient hours to best fit your busy schedule, we provide the service you need in a timely manner and at a price that you can afford. If you have any questions, please contact us at 419-993-6000

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Rental Car Service Onsite Free Coffee
After Hours Drop-Off Instant Financing
Automated Car Wash Parts Store
Cable TV Shuttle Service
Customer Lounge Area Vending Machines
Drive-In Service Free WiFi
Express Service

jwells2013
5/16/2013 12:28:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric Olson
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

Eric helped me get into my first brand new car. I am actually paying less then what I was for my old car. I love my new Cruze!

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knstier
5/15/2013 11:14:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tod KitchenTod Kitchen
Joe ShawJoe Shaw
Mike TanguayMike Tanguay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

I purchased my new Cadillac ATS at Lima Auto Mall and I had the best experience. From the moment I walked in the door (which was opened for me) to the time I drove off, everyone was very friendly and professional. Being a female I am a little sceptical of any car dealership but I felt that they explained everything to me so that I felt comfortabe and at ease purchasing my car. I would recommend Lima Auto Mall to everyone looking to purchase a vehicle new or used. Thank you to Mike, Joe and Tod for a wonderful experience and a beautiful car.

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mm1087
5/15/2013 10:26:31 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick  JonesRick Jones
Tod KitchenTod Kitchen
Joe ShawJoe Shaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

My wife and I purchased a vehicle yesterday and let me tell you... Lima Auto Mall was fantastic.

Certainly not your typical car dealership. Very informative, helpful, professional, not pushy at all and at the end of the day we felt great with the car we drove home in. Joe, the sales manager was great over the phone before we made the drive to look at the vehicle. Rick, the salesman we met out at the dealership was wonderful, ask for him you will not be disappointed (or have a headache as you likely would elsewhere). Tod, the finance manager was also first-class made everything easy to understand.

Total package was better than the best, would recommend to anyone.

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czechiel81
5/12/2013 9:01:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
eve fay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

Eve helped my in directing my vision in to the best suiteable vehicle for my needs .She went above and behond. my exspections finding me the perfect 2012 idodge minivan i could ask for .I am very happy and would like to continue to do business with her and lima automall in the future.

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scantrell88
5/10/2013 7:06:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric OlsonEric Olson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

Lima Auto Mall is a 5 star operation, Eric Olson provided the best car buying experience I have ever been a part of. I really don't know where to start. Great service, great staff. Eric worked out everything for making it a seamless experience. Lima Auto Mall has earned a lifetime customer in myself. Eric was great and I highly recommend him for your next vehicle purchase. Shane Cantrell

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LMP1980
5/2/2013 8:03:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tod KitchenTod Kitchen
Sean SandersSean Sanders
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

We were a complex case and Sean worked diligently to get us approved for a new car at a great interest rate. It took a few days, but was entirely worth it. We will be back to purchase our next car from Lima Auto Mall. The staff was attentive to our needs and took the time to listen to us to place us in what we wanted. We would recommend Sean to our family and friends and be confident that they would be taken care of.

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phantomx4
5/1/2013 8:04:46 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eve FayEve Fay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lima Auto Mall:

my experience at lima auto mall was exciting and i would recommend Eve Fay to all my friends and family when looking to purchase a new or used vehicle.

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gloria3point2
5/1/2013 12:03:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tod KitchenTod Kitchen
Dave OsbonDave Osbon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lima Auto Mall:

Everyone I dealt with was courteous and kind. Dave was knowledgable, and was able to explain my options so I could make the best choice. Tod was also very helpful and patient, explaining things I didn't understand without being patronizing or dismissive. The car is gorgeous, and I am very, very happy with my experience. I would definitely recommend Lima Auto Mall to anyone I know looking for a good vehicle at a good price, with friendly, helpful staff to make the experience a good one.

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garyfred
4/30/2013 12:12:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike BalesMike Bales
Dave OsbonDave Osbon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

The salesman (Dave) went out of his way answering all my questions and allowing me to make up my own mind. Everyone involved was friendly and helpful. I really never expected I would be seating in a new Volt but they found a way for me to do it. I still can't believe I'mriving such an impressive car.

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bristow
4/25/2013 3:13:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric OlsonEric Olson
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lima Auto Mall:

Felt comfortable with salesman & overall process with buying a used car. Didn't feel hassled or pressured in any way. I would definitely return when looking for new/used vehicle & would recommend to family and friends.

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