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Lincoln of Coconut Creek

Coconut Creek, FL

4.5
185 Reviews
Call Dealership (954) 773-9161

5501 W Sample Rd

Coconut Creek, FL

33073

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185 Reviews of Lincoln of Coconut Creek

January 23, 2024

It needs more transparency on the process. .... I bought sever (7) cars from Off-lease only, and the reason I bought from them was their transparency to show what they have in Inventory and th More

by Cesar_John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Rucco
Report | Print
Jan 26, 2024 -

Lincoln of Coconut Creek responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

Helpful
January 17, 2024

Fernando is the best. Very proactive. Best customer service I have received. Truly demonstrate the way of Lincoln More

by Freddy Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Report | Print
Jan 17, 2024 -

Lincoln of Coconut Creek responded

Freddy, we are very happy to hear that Fernando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

Andrew was great. My service was relatively quick and it was great having my car cleaned. More

by tw33412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

Sales and finance were super helpful and everyone at Lincoln of Coconut Creek deserves 10 Stars!! More

by Jsanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Missick, John Vitale, Robert Spencer, DJ Nichols
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

Service rep was very courteous, efficient. My car was serviced on time. I got a courtesy call to take me home and they did a fantastic car wash. More

by NLUGIE118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

My advisor Fernando Doylet and the service department assisted n finding which we hope the cause of an issue that has been ongoing. Thank you for the persistence and knowledge in finding the root cause. More

by CBENCOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

Coconut Creek Lincoln is clean well organized and. Very professional. Coconut Creek Lincoln has made me decide to get a 2024 lincoln. More

by Robron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Momplaisir
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

If rating my Service Advisor, Fernando Doylet, I would have rated the service 5 stars. He managed my issue professionally and rapidly and kept me advised of the status. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

Fernando went above and beyond. Provided incredible service. A stellar representative of Lincoln. Highly recommend!!! More

by WEITZJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

Thanks for sharing your thoughts about your experience with Fernando here at Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

Helpful
January 17, 2024

The service writer is polite. He keeps me informed from beginning to end. His name is Fernando. More

by Allenbrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Jan 18, 2024 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words, Allen, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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