Read Reviews Lindsay Acura

Lindsay Acura

Lindsay Acura

5880 Scarborough Blvd
Columbus, Ohio 43232


Sales: (614) 863-2885
Service: (800) 980-5684

Lindsay Acura
Manufacturer: Acura

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.5
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 67 reviews

4.6

4.6 out of 5

90 lifetime reviews

Lindsay Acura

Most Reviewed Employees

  • Nicole RobisonNicole Robison
    Internet Sales Manager
    2 reviews
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Certified: Lindsay Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lindsay Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 7:00 PM

Sunday: Closed


Our Amenities

shellybby22
5/21/2013 1:21:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Phil
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Lindsay Acura:

This dealership is awful. If you are a woman in the market for a new or used vehicle, I would NOT recommend this dealer. The guys there will downgrade you, are very disrespectful and will make you feel like just another "dumb woman" when it comes to cars. If you do go, make sure you have a man with you because that's the only way you'll get anything productive done. If I could give them all zero's, I WOULD!

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Fastfreddy44
5/12/2013 11:41:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gary Hilton
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lindsay Acura:

Mr Gary Hilton made my experience with your dealership very remarkable. He was very knowledgeable and helpful and made this a very easy process. He went above and beyond in making this a very special and memorable encounter. He has demonstrated himself to be an excellent member of the sales team and a great example of one of your superior employee. Thank you Mr Hilton.

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havoc926
4/25/2013 6:33:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Everyone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lindsay Acura:

Great resolution time, thank you for your prompt response. Issue was previously recorded but all effortst to work towards resolution were top notch and greatly appreciated - THANK YOU Lindsay HONDA

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dmelvin
3/21/2013 6:31:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Grafentine
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lindsay Acura:

Picked up my fourth Acura from Lindsay a week ago. As always, service was courteous and top notch. Tim Grafentine did his usual good job of listening, offering alternatives to meet our needs and letting us make the decision. Couldn't be happier.

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sarah.johnson.7146
1/25/2013 7:35:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyler Stokes
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lindsay Acura:

I had a great experience at Lindsay Acura purchasing my 2012 CPO Acura TSX. My salesman, Tyler Stokes, was courteous, knowledgeable, and listened to my expectations and followed through. I don't enjoy the whole "back and forth" negotiating portion of traditional car buying. I explained to Tyler that I was mainly interesting in getting the best price for my trade. Instead of coming back to the table with an insulting first offer as most other lots do, he came back with a fair price the first time. I will return to Lindsay Acura in the future.

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%dbmiller^
12/20/2012 8:22:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Brown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lindsay Acura:

Jim Brown was very cordial and helpful to us as we purchased a new RDX. He instructed us about all of the significant improvements of the RDX (technology, driver/passenger experience) over the 2005 Honda CRV we were trading in. Dealing with Lindsay Acura was worth the hour+ drive from our home town.

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Joannb
12/6/2012 7:26:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lindsay Acura:

I had been looking for an RDX and Lindsay Acura had the vehicle for me! I was put in contact with Ryan and he was extremely helpful and positive throughout the entire buying process. Many of us complain about high pressure car salesmen, but Ryan was just the opposite. Low key, and always available, he went above and beyond. I would most certainly recommend this dealership to anyone. Love the car and it was the best buying experience I have had thus far!!! Thank you Ryan and Lindsay Acura!!!

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mleslie
11/20/2012 8:26:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Grafentine
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Lindsay Acura:

We have enjoyed our relationship with this dealer and with Tim. This is our 5th MDX purchase from this dealer. I have sent my friends to buy their cars from Tim.

We had an issue with the original vehicle when we were about to leave. Tim addressed the issue and put us into a different MDX.

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nancy.burrisgross
11/14/2012 7:59:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicole RobisonNicole Robison
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lindsay Acura:

Nicole called me shortly after I sent a question through the internet. I made an appt, for later that day to come in to look at an ILX. She set me up with Tyler.

It was nearly 4:30 when I arrived at the store. The store was very busy with quite a few customers. Tyler took his time to describe everything about each vehicle I drove. I wasn't sure of the vehicle I wanted to purchase. I test drove 4 before making a decision.

After making a decision, the financing went very smoothly and was well organized by Rick. I was not pressured into adding items that I knew I didn't want or could afford.

My husband bought his vehicle from Lindsay and has always raved about the service. I know why now!! I am very happy with my experience with Lindsay Accura.

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Aliev1
11/13/2012 6:44:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Brown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lindsay Acura:

I decided that I wanted to lease a new Acura ILX and trade in my older German car that was costing me too much in repairs. I contacted Lindsay and spoke to Jim who guided me through every step of the process and put me into the ILX for the price that I wanted. I will recommend Jim and Lindsay Acura to anyone that I know who is interested in purchasing or leasing an Acura.

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