My Review Of Lindsay Acura:
My husband needed a new work car so I found a 2010 Honda Accura on the Internet from here with 36,000 miles. He went and looked at it and made an offer. The only thing wrong with it was the steering wheel rubber was peeling so Tabitha Browning, our sales person, said they could fix that. OK, we picked it up next day and paid CASH for it, no financing. We were given three sets of keys for it.
The next morning we realized two sets of keys were wrong, the valet set and one other. We called them and they said they would send the others out when they got the wrong ones back. OK, hope we don't lose ours in the mean time. We did this at our cost. Here we are two weeks later, after much back and forth conversation still trying to get our other set. They can't find them. Yesterday, the sales manager, hung up during the conversation with my husband because he got loud or whatever. Hello--wouldn't you? Dan Gerber (sales manager) wanted to know if the car was Certified. Heck, we don't know, don't even know what that means. Just give us our keys. We received a car with 3 sets that is what we paid for!!
So today, I had to call the President, Mr. Lindsay and speak with his assistant. She has promised to either get them from the previous owner or reimburse for getting another set made (we live 90 minutes away from the dealership). BTW, the fix on the steering wheel is peeling--we had to buy a steering wheel cover. Now she tells me you don't get two sets unless the car is Certified.
So word to the wise, steer clear of this dealership. The frustration is too great. We have dealt with this during my husband having surgery. That is so wrong.
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