I would like to thank Kelvin Mitchell for his very helpful and knowledgeable service and as a fellow New Yorker making me feel at home. Jewel Kelly I also thank you for keeping me awake at 11pm and seeing the process through with the great conversations and your overall help in finance, tags, vehicle coverage. And the rest of the Lindsay staff who help me turn a large negative equity into a more positive one. It was not really the vehicle that I wanted but at least I left in a new vehicle and understood the difficult situation in hand. Super job!!!!. Great overall experience!!!

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I absolutely loved my experience here. I would totally recommend all three of the people who helped me purchase my new car. My salesperson (James Gibson) was so genuine worked with me for 5 hours to try and help me get the vehicle i wanted. Keith Offenberg was amazing not only did he get me where i wanted my payments he got me below the payment i wanted.I went from an 18.75 to a 5.4 annual percentage rate. Also being a new car when you first fill it up with gas the check engine light comes on i spoke with an Afton Cubbage she immediatly reassured me all was well and said to bring it up and they would take care of me. I would totally recommend Lindsay Chevrolet over any other dealership i have ever been to!

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The staff was very helpful and took the time to work out a great deal with me. Daryl did a great job going over the various options of my equinox, they also worked out a great deal for my trade. I was very pleased in the customer service and non hassle negotiation. Got a great car and definitely recommend them.

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My spouse and I were heading back from New England heading home to SC when our Envoy water pump died at a gas station and had to have it towed on Sunday. We all know it does not cost $901.75 to replace a water pump. We contacted several dealerships in VA, and Maryland as well as our repair place here in SC and they all told us how much the price of the pump would be to also include Labour, and amount of hours if they are an experience mechanic to work on and coolant. It was all $454-$500 certainly not $901.75. It doesn't take a rocket scientist to know they knew we were stranded and took advantage of that. I also shouldn't have taken"3.9" hours to put it in especially, if there wasn't any problems. I find this appalling! I have several Army buddies up in that area and I told them too about it, and they too are shocked to hear about it. I would have saved us almost $500 just to tow our car up to Maryland to have it worked on at a dealership there. The writer told us that it could cost almost $800 and when we saw the bill that it was over $900 that is nuts!!

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I've been a longtime customer of Lindsay Chevrolet, I've purchase one vehicle from them recently and have been maintaining my Chevy's with them for 8 years. I've generally had many positive experiences with Lindsay, but this day was far from positive. I'm out looking for a good used car for my son who is off to college. I found what appeared to be a great deal on Lindsay's website for a car which appeared to be perfectly priced for what I was willing to spend on a car for a teenager. Well, Lindsay lost a long-term customer today. The lack of up-front pricing is disturbing. Online advertisement of a vehicle is $5,500 ... Which in the fine print says "Price excludes pre-delivery inspection, taxes, tags and, fees". Taxes, tags, and fees ... OK, nothing surprising there ... how much can those be? A few hundred bucks? No issue there. But a $1,495 pre-delivery inspection charge? I am not impressed with their tactic to lure someone in on an "Internet Special" price only to upsell the vehicle once the customer comes to the dealership. What I am impressed even less by is the dismissive nature and comfort they showed by saying "I hate to lose your business today" and letting me walk out the door.

To make matters worse, I get a call the following day which was a message left on my phone "This is John please call me back" and he left his number 3 times. Here I thought it may have been a wrong number, so I called them back incase they were trying to leave a message for someone else. The urgency in John's voice sounded like it was important. When John answered he proceeded to speak AT me in a very disrespectful tone. "I thought we had a deal and you just walked out!" No, I walked out because Alfonso shook my hand and said "the pre-inspection fee is a set price and that he hates to lose my business, but there is nothing that can be done." I said very well and I left. John asked if I could come back to the dealership to work out a deal. I informed him that I don't have the time right now and that unless the price of the vehicle was $5,500 then there is no point. To which he advised me that he was taking my phone number, email address, and mailing address off their call lists and they will not be contacting me any further.

Too bad for Lindsay ... As I was telling Alfonso, I have been contemplating a new truck. My 11 year old Tahoe is ready to be replaced; I was swaying between a new Silverado from Lindsay or a new Ram 1500. Looks like my mind is made up. Farewell Lindsay Chevrolet ... You just lost a $50K sale over a hidden $1,495 pre-inspection delivery charge.

Simply put, If you were upfront with your pricing you wouldn't have these issues. It's the actions, behavior, and attitude like what was demonstrated at your dealership that personify the "used car salesman" stereotype.

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I do not recommend buying a vehicle from Lindsay. My experience with Lindsay Chevrolet in Woodbridge, Virginia was awful. If you decide to go to Lindsay I recommend that very early in your discussions with them you ask them:

What is Lindsay’s “out the door price” for the vehicle?

What rebates are included in that “out the door price”?

What is the name of each rebate included and its amount?

Am I eligible for each of those rebates?

What is the name and amount of each cost item Lindsay adds to the sale price to get to the “out the door price”?

These are straight forward questions that almost all dealers will be glad to answer. However, when I visited Lindsay they refused to answer them, and they were not nice about it. They became tremendously rude when I asked the above questions. My visit to Lindsay was an extremely unpleasant experience. I certainly will never set foot in Lindsay’s dealership again.

You should insist on getting answers to the above questions before you sign anything at Lindsay. You must have the answers to these questions to be able to compare Lindsay’s price to the prices from other dealers. The “out the door price” is a good comparison to use between dealers. Trying to use “sales prices” is not, because each dealer adjust their “sales prices” differently to get to their “out the door price.” You should only compare a dealer’s “out the door price” to another dealer’s “out the door price.” “Sales prices” are virtually meaningless.

As soon as you get Lindsay’s “out the door price” and the above answers take Lindsay’s “out the door price” to another dealer and see if that dealer can beat Lindsay’s price. Make sure to tell that dealer it is Lindsay’s price. You want that dealer to know you are working with another dealer. That dealer will try very hard to beat Lindsay’s price. The new car sales business is a very competitive business. Dealers know they have to compete aggressively with other dealers to survive in that business. Working with more than one dealer is by far the best way to get a good price on a new car.

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Normally we do not like going though the process of buying cars (my wife hates it), but Vincent it a very good experience. They had the vehicle we wanted in stock at a very good price.

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Attempted to buy two different chevy trucks at their advertised price. They had no intention of selling either truck for advertised price. I feel it was simply a bait and switch teaser. They would never answer the simple question......how do I make the deposit, simply answering over and over..........do you have any questions? Are there any other questions we could answer? But never would they say OK, it's a deal. After all, I agreed to buy it for "their" price that they advertised. I feel they are a scam. Thank you

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Great customer service; very friendly, helpful, and willing to negotiate on price. Also very efficient in checking up after the purchase was completed; we've recieved phone calls and e-mails making sure things are going well with the car. Awesome service all around!

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My wife and I have purchased several vehicles from Lindsay over the past 13 years. Last week we both bought new vehicles and worked with Alfonso Brooks and James Gibson, both of whom were very professional and provided excellent customer service.

My wife and I were also very impressed with Mohammad Moridzadeh and Jewel Kelly in finance. They presented us with several options for financing and warranty plans.

The service we received last week is why we keep coming back to Lindsay for our vehicle purchases.

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