Lindsay Chevrolet

Lindsay Chevrolet
15605 Jefferson Davis Highway
Woodbridge, Virginia 22191

Sales: (703) 670-8181
Service: (703) 670-8181
Parts: (703) 670-8181

Manufacturer: Chevrolet

Most Reviewed Employees
Alfonso Brooks Alfonso Brooks
Sales
Coslyn Ceballos Coslyn Ceballos
James Rose James Rose
Salesman
Keith Offenberg Keith Offenberg
Finance Director
Jewel Kelly Jewel Kelly
Julio Rios Julio Rios
Dwane James Dwane James
Mohammad Moridzadeh Mohammad Moridzadeh
Finance Manager
Johnnan Johnson Johnnan Johnson
Tim Lee Tim Lee
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM

Twenty-Four Month Rating: 4.7/5
129 Reviews
Lindsay Chevrolet

Overall Score: 5 Star Rating4.7



About Lindsay Chevrolet
Certified: Lindsay Chevrolet
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Lindsay Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Lindsay Chevrolet
We are a family run dealership that concentrates on good prices and great service for our customers.


dewallis
5/21/2012 7:49:25 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Coslyn Ceballos, Maurice Jerralds

My Review of Lindsay Chevrolet:
Both Maurice and coslyn were possibly the best sales persons I have ever worked with. I came in not expecting to walk out with one new vehicle of my choice, however I was able to walk out with two brand new vehicles for me and my wife. Their friendliness and concern for our budget and our choices in vehicles and accessories gave us the upmost confident in the their professionalism and the Lindsay name.
Thank you guys!

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mleone
5/13/2012 7:53:50 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Keith Offenberg

My Review of Lindsay Chevrolet:
Alphonso answered all of our questions and only demonstrated those features in the 2012 Impala that were different from our 2002. That's a real time saver. I also appreciated that he did his paperwork quickly and expertly. Keith in finance was also friendly and efficient. I really enjoyed working with both of these guys as they knew their jobs and really seemed to enjoy what they were doing. All of that contributed to my high rating.

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rickzski
5/3/2012 3:56:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Phillips, Gary Thomas

My Review of Lindsay Chevrolet:
How do I start to describe the best dealership in the world? Frankly, it’s hard to put into words, but I’ll give it a shot. I am 44 years old and have owned 16 cars in the last 16 years. I purchased about half of them new and half of them used. (What can I say? I like cars). One thing that is common to every car I have ever owned is that at one point or another, I have had every one of them serviced by at least one dealer. Many times I have had the same car serviced by multiple dealers. By my calculations, this equates to approximately 25 different dealer service departments I have conducted business with as a customer. Consequently, I consider myself somewhat of an expert at evaluating dealership service departments from a customer perspective. One thing that is NOT common among dealer service departments is a common level of customer service, technical competence, quality of workmanship and professionalism. As you can imagine, I have experienced the entire spectrum of service levels over the years.

I can say unequivocally that among every single service department I have ever dealt with, the true professionals at Lindsay Chevrolet stand out head and shoulders above the rest. They are fast, efficient, friendly and possess a level of technical competence that GM should take note of for the purpose of training other dealerships. The Lindsay Chevrolet Service Manager Matt Phillips should be in charge of dealership service department training programs for all of GM. Additionally, the Service Advisor Gary Thomas should be closely studied as a basis for comparison for how all other Service Advisors should conduct themselves. I simply don’t have enough accolades to throw their way.

My most recent experience with them occurred today. After I began to experience a nagging belt squeal, Lindsay Chevrolet replaced the harmonic balancer on my 2000 C5 Corvette. This car is my baby and they treated it exactly like I would have. The first replacement harmonic balancer they installed for me, unfortunately had an internal defect unknown to both Lindsay and me. As soon as I notified them of the issue with the newly replaced HB, they took action to make it right. They got me an immediate appointment, put me in a curtsey car so I wasn’t inconvenienced in any way and went right to work. C5’s are notorious for belt squealing. Locating the issue can be technically challenging. Matt Phillips relentlessly did not stop until he got it exactly right. When I picked up my car this afternoon (earlier than promised!), it purred like a new kitten. It’s been a long time since its sounded this good. They even replaced my tie rod ends during this visit with no additional lost time with the vehicle – and they saved me a LOT of money in the process through the early identification of a tie rod boot issue while they conducted their FREE 27 point inspection of my vehicle.

I could say a lot more, but you get the picture. Lindsay Chevrolet Service Department ROCKS! If you haven’t had the unusual pleasure of being 100% completely satisfied with a dealership service department, do yourself a favor and get to know these good people. If I ever need dealer-level maintenance again, I would never go elsewhere – and you shouldn’t either.

The only downside to all of this is that I now know that it is possible for a dealership to exceed my every expectation. Consequently, if I ever move to a different city, I will find myself in the unfortunate position of comparing any new service department with Lindsay.

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wilfoster
5/2/2012 7:10:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly

My Review of Lindsay Chevrolet:
I purchased a used vehicle, great service from saleperson Steve Kim and also from Jewel Kelly. When I told her Jewel about the last vehicle I brought at Lindsey, a 2007 Colbolt. I purchased a 5 year bumper to bumper warranty. When I took vehicle in for maintenance, the service department was quick to tell me what was all wrong, but when I tried to have vehicle fixed under warranty that I purchased, it wasn't bumper to bumper like I was told. Jewel seemed concerned and requested I bring the service write up for her to review.

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mryoder
5/2/2012 4:56:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Johnnan Johnson, Mohammad Moridzadeh

My Review of Lindsay Chevrolet:
I came to Linsay Chevrolet to look at a 2012 Chevy Sonic. This was my first time buying a new car and I had my provisions based on past expierences when dealing with dealerships. Upon arrival I was met promptly by Alfonso Brooks. He provided a friendly, easy environment. He was able to answer all my questions and make the purchasing process very simple. I would reccomend this dealer to anyone looking to buy a new vehicle.

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carrienewcomb
5/1/2012 12:58:05 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks

My Review of Lindsay Chevrolet:
As a first time car-buyer on a teacher's salary, I was very nervous when visiting Lindsay Chevrolet and was not sure I would be able to buy a car in the near future, much less right away. I expected to be intimidated or confused, maybe even pushed in to buying a car a didn't want. My experience was quite different.

The employees at Lindsay are extremely friendly and outgoing in a very genuine way. There is no "buttering" you up to try and convince you to make a purchase you aren't comfortable with. Alfonso in particular made sure I was understanding everything he was saying-- and I did have a lot of questions, including dumb ones! He made sure I could see the cars I was considering lined up side by side and he was extremely patient both with my questions and my father's. He went to great lengths to ensure that I received the best deal available to me and was able to take advantages of all the discounts available to me through Apple Credit. Overall, the experience was very painless and I felt like I left the dealership with a better understanding of cars overall and a brand new car that really fit my lifestyle and personality.

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Richard L Wright
4/29/2012 8:56:28 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Jewel Kelly

My Review of Lindsay Chevrolet:
Along with my daughter, who was looking to make her first purchase of a new car, we arrived at Lindsay Chevrolet shortly after 1000 on Saturday 28 April 12. Mr. Alfonso Brooks met us as we approached the dealership. Because this was my daughter's "first automobile buy" I wanted it to be a good experience for her. She was considering a Chevy Sonic. Alfonso worked with her, not me, which is exactly what I wanted. He carefully laid out her options, positioned the hatchback and sedan models side-by-side in the lot, and walked her through the various features, and differences, between the two models. He certainly knew his cars, but then that's what all the sales consultants should know. What made Alfonso special was how well he related to my daughter. Yes, I was hovering around but he was working with her, not me, which is exactly what I wanted. He carefully stepped her through the various new technologies on the Sonic, which was good, for technology is certainly not my strong suite.

After the test drive (just my daughter and Alfonso; dad had coffee and a donut in the lounge area of the dealership) we spent a good hour just talking over finance and credit issues. Again, he proceeded at a slow pace so she would not be "lost" in the experience. I felt good about the process, but far more importantly, so did she. And he was completely familiar with working through the credit union that she had selected, got us a "special" discount, and again made sure she was cognizant throughout the time of what he was doing. We also got a quick tour through the servicing area and met the young lady that schedules the appointments, etc.

When the deal was finally closed, we went to the office of Ms Jewel Kelly,. Here again found the same attitude. Jewel worked slowly and carefully with my daughter, making sure she understood the rather arcane art of financing, service plans, etc. At all times she was working with the person buying the car, not with her dad, which is what I wanted.

But the time we were done, and met several of the other Lindsay sales and finance personnel who made it a point to meet and briefly talk with my daughter, Alfonso had got the new Sonic through the detail shop and was putting on new tags. I was happy...but more importantly...so was my daughter.

She tells me that Alfonso called her today just to "check in" to see if everything was going well. I appreciated that.

Well done to Alfonso, Jewel, and Lindsay Chevrolet.

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loveyou9
4/28/2012 7:59:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly, Julio Rios

My Review of Lindsay Chevrolet:
Overall good experience everytime. This is the fourth Chevrolet we purchase from Lindsay. We have the Aveo, Cruze and Sonic now thanks to Julio. Jewel was such a big help and got my APR lower.

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pier384
4/25/2012 11:37:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Riggs

My Review of Lindsay Chevrolet:
I am writing this to negate a negative rating i had given my sales professional Billy Riggs. I came to buy a used vehicle and was treated as a potential buyer should be treated. Tim Lee and Billy Riggs rolled out the red carpet and made my experience very enjoyable. Due to a mis-understanding on my part I had wrote a negative review in regards to Billy and the dealership, I spoke too fast. I would recommend Lindsay for anyone looking to get the best price and a smooth no hassle car buying experience. I will look to make any future purchases from Lindsay and will continue to recommend them as the first stop shop! Thanks Billy and Tim.

Jess

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jason.boykin
4/23/2012 3:06:36 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Cook, Jewel Kelly, Tim Lee

My Review of Lindsay Chevrolet:
Our visit to Lindsay Chevrolet was hands down the best experience we have ever had with a car dealership. I had called ahead about a specific vehicle (2012 Chevy Silverado 1500 w/options) and everything was ready when we arrived. Many of the staff are prior military and they took excellent care of me (active military) and my wife. I knew the vehicle I wanted came with a hefty price but they worked very hard to give me maximum on my trade in and incorporate numerous rebates with my sale price; we were even lucky enough to get a 0% INTEREST RATE!!! I would abosolutely recommend Lindsay Chevrolet to my family, friends, and fellow service members. If you want excellent service, great vehicles, and a staff that absolutely appreciates the military look no further, Lindsay Chevrolet is the place.

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