Lindsay Ford of Wheaton

This is a two-part review... Rob helped me purchase This is a two-part review... Rob helped me purchase my new car. He was very knowledgeable and was never pushy. I ask a LOT of questions and he a This is a two-part review... Rob helped me purchase my new car. He was very knowledgeable and was never pushy. I ask a LOT of questions and he always answered them with great patience. He's very easy to get along with. I visited the body shop for a minor repair for which my door handle had to be removed. When it was put back on, it was crooked and I had to return a second time to get it straightened out. While the second fix was quick and painless, it's a bit annoying that such a simple job couldn't be done right the first time. Otherwise the experience was good. More

Ignore the Negative Reviews at Your Own Risk I decided Ignore the Negative Reviews at Your Own Risk I decided to visit Lindsay Ford of Wheaton despite reading the negative reviews on Sunday, June 26. I Ignore the Negative Reviews at Your Own Risk I decided to visit Lindsay Ford of Wheaton despite reading the negative reviews on Sunday, June 26. It was the biggest mistake of my life. I never received such poor, unprofessional treatment. First, I received sexist remarks (e.g., I should be buying a turquoise blue car because that is a woman’s color). Then, they kept adding extra services and features to the car I wanted even after I explicitly said I did not want or need them. Next, they damaged my car that I turned over to them to assess its trade-in value. See the pictures at http://www.flickr.com/photos/64912613@N03/sets/72157627010808181. Not only did they damaged it, they attempted to cover-up the damage, accused me of causing the damage prior to my arrival, and, when it was revealed by a police officer the damage occurred under their responsibility and on their property, have been non-responsive to working with me in repairing the damage. I have not received a response despite multiple calls to the General Manager, Jim Davie, and the Owner, Chris Lindsay. Long story short, if you take your business to Lindsay Ford of Wheaton, do so at your own risk. More

My family and i were on vacation in Washington D.C. and my 2011 ford explorer was over heating so i looked up on the internet the closest ford dealer and it was wheaton ford. and i'm glad i went there Isaa my 2011 ford explorer was over heating so i looked up on the internet the closest ford dealer and it was wheaton ford. and i'm glad i went there Isaac Diaz was the most helpful person he was all about customer service,we droped off the truck he gave us a ride to the metro station we on about our day. he called me a few hours later told me what was wrong and that were going to fix it and have me one the road that afternoon,and he did GREAT JOB1!!!!!!!!. thanks so much Mike W. More

As soon as i walked into the lindsay ford dealership everyone was so nice and friendly. Mussie Isahak was my sales person and he was really great. He showed me everything about the car and showed me how everyone was so nice and friendly. Mussie Isahak was my sales person and he was really great. He showed me everything about the car and showed me how much the car was on the internet and showed me that i was getting a good deal so i knew he was being honest. He is very friendly and i would recommend him to anyone who is looking to purchase a new or used vehicle. I just want to say thank you for such a great experience and definantly would go back again if i ever need to purchase another car. Also i want to thank Mussie Isahak, i asked him to fill the gas up and he says they only do that on new cars but he filled the gas up anyways in my used car and he had it washed and everything. Thank you so much.. i was happy to show off my new used car :) Also Marylin Luke who does all the paperwork is very friendly. She is a great person and very honest. She explained everything to me step by step since its my first time buying a car and i was very happy to have someone like her to help me do paperwork. I felt very comfortbale with her and she is great :) Overall i had a great experience and just want to thank everyone again. More

I purchased a Ford Edge about two months ago from Jeff. When I purchased the vehicle I was only given one key and was told by Jeff that the key should show up and check back in in a few weeks. I waited a When I purchased the vehicle I was only given one key and was told by Jeff that the key should show up and check back in in a few weeks. I waited a few weeks and began to call my sales representative and I never heard from him. I thought I would escalate the issue and as suggested by the operator and began to leave messages for the Used Car Director. When I did not hear back from him, after numerous attempts, I thought I would escalate the issue even higher. I spoke with the operator again and was directed to call the General Manager, but he was on vacation and he would be returning in approximately a week. I called back the following Monday and left a message for him. I received no call back and had left numerous messages for the next few days and never heard from him or anyone else for that matter. On Monday, June 6th, I still had heard nothing so I decided to call the owner and shortly after I contacted them another manager from the dealership called me. Andrew contacted me, listened to my concerns and was diligent in getting this handled. I have my second key and am now a satisfied Lindsay customer. More

Bill Godley was helpful, knowledgeable and there. They had me in and out of there with my questions quickly answered, my car quickly priced for a trade in, and the new purchased ford bought in my name. I had me in and out of there with my questions quickly answered, my car quickly priced for a trade in, and the new purchased ford bought in my name. I knew it would be a long process so that didn't bother me too much, overall, the experience was pleasurable and the service people were amiable, relatable and likable. I love my new Ford (first one ever), thanx. More

Leon Marte was the best dealer I ever had....I refer all my friends and family to him. He was everything you want and more in a dealer. I will be coming back again, and Im definitely asking for Leon. I do my friends and family to him. He was everything you want and more in a dealer. I will be coming back again, and Im definitely asking for Leon. I dont know how you guys do raises, but he definitely deserves one More

My visit to Lindsey was great!! I recently bought a Ford Taurus and I love it! The salesman, Leon was very helpful, personable and knowledgable about the stock. He helped me make a good selection that I am Taurus and I love it! The salesman, Leon was very helpful, personable and knowledgable about the stock. He helped me make a good selection that I am very pleased with. I personally hate car shopping, some salesman and dealerships can be a bit pushy but my experience here was different. Finance did a good job moving things along and getting the deal done timely. I thought I would be in there all day-but it was over a lot quicker than I expected. Over all I was impressed with the customer service. IF you are looking to purchase, I would recommend this dealer. More

The service was very professional and helpful. Leon had a very friendly and welcoming personality and was extremely helpful. The cars that I was able to select from were very nice and the dealership had plen very friendly and welcoming personality and was extremely helpful. The cars that I was able to select from were very nice and the dealership had plenty of cars that were in the lines of my expectations. This shopping experience was very stress-free and appreciated. More

Great service, great deal, great salesman! After buying the car I had two small problems that they quickly fixed and resolved. Friendly staff and cashiers-Rob was great, I will never go anywhere else agai the car I had two small problems that they quickly fixed and resolved. Friendly staff and cashiers-Rob was great, I will never go anywhere else again. I bought a 2008 Ford Fusion from Rob. I had spent a long time shopping around and going other places, I ended up with by far the best experience and deal from any other experience. More