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Lindsay Ford of Wheaton

Wheaton, MD

4.7
1,074 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,074 Reviews of Lindsay Ford of Wheaton

November 21, 2021

We had an excellent experience with Raymond at Lindsay Ford. I wasn't able to go in with my husband because our youngest was asleep and they brought the car out to our house for me to see. He went throu More

by marlynnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 23, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5 star review and kind words. We appreciate your business. Enjoy your new truck!

November 20, 2021

I want to thank Lindsay ford for make possible something that other delers could not done, Thank to Raymond Hart was big help inthe process as well the financial office More

by YQuesada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Hart, Eduardo Martell
Nov 23, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5 star rating and allowing us the opportunity to assist you. Congratulations!

November 19, 2021

Fernando, Dabo, Mo…. Yoshan, from sales to service , during my used car purchase these guys made buying our latest luxury car much more pleasant . It may not have been a Ford but they took the extra ef More

by jdzic2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamane Dabo
Nov 23, 2021 -

Lindsay Ford of Wheaton responded

Excellent. Thank you for taking the time to share your experience. We appreciate the 5 star rating and kind words.

November 17, 2021

RUN RUN RUN......they attempted to charge me $2000 for a RUN RUN RUN...... they attempted to charge me $2000 for a reconditioning fee so they want me to pay them $2000 to have the car detailed besides other More

by RaM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ysser Touko
Nov 18, 2021 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

November 15, 2021

It was nice working with Mr. Dabo. He was helpful and I got a great deal on the car i wanted. More

by Issa Diop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamane Dabo
Nov 18, 2021 -

Lindsay Ford of Wheaton responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

November 15, 2021

My conversation with Mr Manuel RIOS was outstanding. He was very nice and showed professionalalism. More

by Victorino Ceria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Rios
Nov 18, 2021 -

Lindsay Ford of Wheaton responded

Thank you so much for taking the time to share your feedback with us. We look forward to working with you again in the future.

November 14, 2021

Petra Stefanac was great to work with! She helped me get my monthly payments to a number I was comfortable with even though it required a lot of back and forth with her manager. She was also patient and let More

by LConley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 15, 2021 -

Lindsay Ford of Wheaton responded

Thank you so much for taking the time to rate your experience with us! We hope to see you again.

November 12, 2021

I guess I was glutting for punishment again I went back to Lindsey to get my Truck service again after my last bad experience with the service dept. and management. When I last went I was told I needed a More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlin
Nov 12, 2021 -

Lindsay Ford of Wheaton responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We would like the opportunity to hear more about what happened. Please contact us so we can work toward a resolution. Sincerely, Ms. Carney Link - Executive Assistant to the Dealer 703-580-7009 - clink@lindsaycars.com

Nov 12, 2021 -

A responded

Hello, I took my truck for regular service about a month ago as I always do I was told the things needing attention so I got everything done except the oil leak fixed. So I made appointment yesterday to get that fixed and was told i need to pay another 175.00 to have it diagnosed again and it would take 2day just to diagnose it again. So I asked the advisor to check my records so she could see what was needed and was I told that was with someone else, so I said that's ok and went back to retrieved my vehicle. No management help at all. I went thru this the last kept my car for 2days just for a oil change and front end alignment. I have been with Lindsey for oven 10 years and just seems the customer service in the service dept. is going down. I just wanted my truck fix, I don't usually complain or write reviews but this just bothered me cause I've been very loyal to LIndsay thru the good and bad experiences. Thanks again

November 08, 2021

Petra was very helpful and patient, she went through all the details and features and answered our questions. I will be back next month to get a work van from her. She was great to work with! More

by Juarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

November 07, 2021

Ysser Touko was prompt to respond to messages and helped me easily set up an appointment. More

by LConley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Nov 08, 2021 -

Lindsay Ford of Wheaton responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you.

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