Lindsay Honda - Service Center

had my car towed on June 1. At that time the car had not been driven for 5 days. Matt S in service told me the car needed a thermostat even though it had not been driven since the thermostat had been put on been driven for 5 days. Matt S in service told me the car needed a thermostat even though it had not been driven since the thermostat had been put on. He then said it needed a housing unit. The a.c. wasn't working, Matt said it needed a compressor after I told him, on Monday I wasn't interested in any a.c. work. I believe I was charged eventhough he said he removed that charge. The price I was quoted on Tuesday was the same price I was quoted on Wednesday when I paid for and picked up the car. He lied about the thermostat so what reason do I have to believe that he took the charge off for the a.c. More

Liars or Just Incompetent Went into the shop due to my Check Engine light coming on in my Honda Accord, with no noticeable symptoms. The service rep called me later that day te Went into the shop due to my Check Engine light coming on in my Honda Accord, with no noticeable symptoms. The service rep called me later that day telling me that I needed a valve adjustment and new spark plugs. Total charge for these services was over $900. When I picked up my vehicle the check engine light was off, so I thought that the issue was resolved. Until...... Later that week the check engine light came on again, so I took it to Autozone to have the error code read. The code said that I was having a misfire on all cylinders, which was the same exact error that I had before having the services done, but there were still no identifiable symptoms (e.g. rough idle, acceleration issues, vibrations, cross-contamination between coolant and oil, etc.). I took it back in and they weren't able to find anything wrong with the vehicle and advised me to continue to drive the car normally until the light turned off and to come back if nothing had changed (still not issues other than the check engine light being on). Fast forward a week later and the light had not turned off, so I took it back into the shop. For various reasons, I was starting to become suspicious of their intentions, so I decided to test them by indicating that I would look to lease a new car if the repairs on my current car would be too major. They call me several days later to tell me that I had a blown head gasket and may have several cracked cylinder heads, which carried repair costs of +$2,000. The sales person that they connected me with offered me a trade in value of $500. When I refused their offer, they jumped three-fold to $1,500. I picked up my car, took it to Valvoline and they told me a new battery. Now I knew I couldn’t trust the service people at Lindsay Honda as far as I could throw them because it was obvious that they never conducted the multi-point inspection (which I paid for, but foolishly never asked for the results). Because if they had done those tests, then they would have realized that all I needed was a new battery. It has been over a month since I had my battery changed and the check engine light has not come on since. The people here are either totally incompetent or liars – I honestly don’t know which is worse; however, one thing is for certain: I will NEVER come back. Moreover, I will tell everyone I know to stay away from these duplicitous snakes. More

Service & customer service is terrible. Can't get anybody to call back as to status of 2018 CRV that has been there over a week now. This would never have happened st Hindeter. We are in our 80's & anybody to call back as to status of 2018 CRV that has been there over a week now. This would never have happened st Hindeter. We are in our 80's & have no other means of transportation More

OIL CHANGE I called for an oil change on 2016 CRV, I was told they were backed up due to employee shortage, I tried to change the oil my self, They had the filte I called for an oil change on 2016 CRV, I was told they were backed up due to employee shortage, I tried to change the oil my self, They had the filter on so tight it would not come off, stopped the next day and they acted like it was my problem well next spring when I trade I will go some where else Gary Thompson More

The most ridiculous $@$% I've ever dealt with Its to bad I can only say 25 words. Our family has 1 vehicle and I know others can relate. We have been waiting for our car to be repaired of a month. Its to bad I can only say 25 words. Our family has 1 vehicle and I know others can relate. We have been waiting for our car to be repaired of a month. Every time is to be done it wasnt and we got another excuse. I have many disabilities and this stress isnt helping. I had to select a star. I didnt want to give them any. More

Charles (Chaz) very professional Chaz that works at the service center is very professional. He greets you with a smile and is very polite. He listens to your needs and try to meet th Chaz that works at the service center is very professional. He greets you with a smile and is very polite. He listens to your needs and try to meet them as close as possible if he can, he is honest and shows most respect. He deserves a 5 someone is always watching (smile) More

Unsatisfied Service BUYER BEWARE! The service department is full of unqualified and unprofessional individuals. I took my vehicle in for a fix and after spending $500 my BUYER BEWARE! The service department is full of unqualified and unprofessional individuals. I took my vehicle in for a fix and after spending $500 my car was given a clean bill of health. Two days later, the same issue rises. This time, they say that the fix is $4,000. To add to it, other unrelated issues started popping up and they tried telling me that they are all linked to the initial issue. I firmly believe that because they didn't know what they were doing they messed up other things causing the additional issues. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS SERVICE DEPARTMENT. The person who assisted at service center was Robert(Bob). More

2017 CRV tailgate malfunctioned while in my garage I have purchased 5 Honda's over the years-3 from Lindsay Honda. About 10 days ago I was in my home getting ready to go somewhere. My 2017 CRV keys w I have purchased 5 Honda's over the years-3 from Lindsay Honda. About 10 days ago I was in my home getting ready to go somewhere. My 2017 CRV keys were in my purse in my house. My purse was at least 15 feet away from my CRV which was in the closed garage. I heard the garage door. I went to check it out and found my tailgate opened and some paint chipped off of it. I had not touched the keys and according to the Honda Manual, they were too far away from the vehicle to open doors or tailgate. Joe Pistole, Warranty Manager at Lindsay Honda, advised me that Honda would not pay to repair the paint on my tailgate. I find this to be horrible service. My husband and I have been loyal Honda buyers for years, but our loyalty was not reciprocated. Therefore, we have decided to not buy anymore Honda's especially from Lindsay. More

Once again a great Experience at Lindsay Honda! Jason was very professional and listened to our concerns and requests. The experience was stress free As the previous experience and met our requests Jason was very professional and listened to our concerns and requests. The experience was stress free As the previous experience and met our requests and exceeded our expectations. We love our new CRV and the experience with Jason! Thank you Jason Youngblood! More

My first service experience was memorable This was my first service after i purchased a brand new Honda civic. The service executive Oleta was very friendly right when i approached the service This was my first service after i purchased a brand new Honda civic. The service executive Oleta was very friendly right when i approached the service station, got the paper work done quickly and provided the car back right on time as promised. The waiting area in Lindsay has access to internet and comfortable chairs to ensure you can work peacefully while the service is being done. I would definitely recommend this dealership to everyone for service. More