Lindsay Honda - Service Center

Rude person in service 2nd desk back from exit door middle Arrived 10 minutes early to my appointment. I asked a service person if this where I come for an appointment. He stated yes and had me pull my car up Arrived 10 minutes early to my appointment. I asked a service person if this where I come for an appointment. He stated yes and had me pull my car up to the exit only door. Upon arriving back he handed me a service paper as he walked by and states there was no airbag recall on my car. I went outside and verified my vin and went back in to have my car fixed. Rude. I won't be back and will all employees in my school district know about my experience. More

Multiple service visits with no fix I brought my Honda CRV in for multiple service visits in the past year to repair an oil pressure problem and after spending multiple hours + over $100 I brought my Honda CRV in for multiple service visits in the past year to repair an oil pressure problem and after spending multiple hours + over $1000, the problem still isn't fixed!!! I'll give them an "A" for effort but a "F" for the final grade. Thanks for nothing!!! More

Good experience overall. Just had an issue with the AC compressor on a 2007 CR-V and took it to Lindsey for diagnosis. Working with Honda of America and Lindsey, we worked out Just had an issue with the AC compressor on a 2007 CR-V and took it to Lindsey for diagnosis. Working with Honda of America and Lindsey, we worked out a solution and Scott Rieser, the service manager was instrumental in making sure it happened. Very happy with that! We did notice that the courtesy car wash folks did not dry the car and the windows and finish were all water spotted so we will have to redo that again....just a note to the dealership so they can do better in that department. Thanks again........ More

Brand new Civic 2013 300 miles on it has a severe vibration @65 to 70 miles an hour. This was my 5th Honda, so I know what it should run like. Took it in multiple times over the next 2700 miles, it vibration @65 to 70 miles an hour. This was my 5th Honda, so I know what it should run like. Took it in multiple times over the next 2700 miles, it was never fix. I finally got an email from the service manager stating that the vibration was just the way the car was designed. I took the tire and rims off my 2010 Civic and the problem was cured. Oh and yes the issue moved to the 2010..... Crappy service......... I had a similar issue with my 2014 Silverado Truck and GM fixed the issue by the third trip - by swapping the tires and rims and then gave me 250 dollars accessory money for my trouble. Sadly my 3500 Silverado rides better than my Civic...... I am GM person from now on..... More

My brand new Honda Accord has now experienced two major mechanical failures. The last of which was caused due to human error. My vehicle broke down over 200 miles from home on the highway. I contacted t mechanical failures. The last of which was caused due to human error. My vehicle broke down over 200 miles from home on the highway. I contacted this dealer, the one that last worked on the car, and the very same one that sold me the car, to help me and my family. They completely blew us off and would never return any phone calls. When we visited salespeople always intercepted us, to keep us from speaking to management. We were promised to be contacted and never were. We called on several occasions to speak to someone about our issue and we were repeatedly sent to a voice mail box. This voice mail box has a message asking to leave a message but never indicates who the voice mail box is for. Never once did we go in to the dealership angry or distraught. After repeated attempts to even just get a simple answer to some questions they have left my family and me feeling abandoned. I will never return to this dealership for any reason, and they will never get my or my families business again. More

My car was worked on by Lindsay Honda in early February this year but had not had any work done on the car since that time. Recently I had my oil changed at a local Valvoline and after opening the hood th this year but had not had any work done on the car since that time. Recently I had my oil changed at a local Valvoline and after opening the hood the technician immediately noticed something wrong with the cover for the air filter: the hexagonal screws were missing and had been replaced with two common wood screws! He asked me who had recently worked on the car and I said " the dealer" (Lindsay Honda) and he recommended I take it back there. The first time I went to Lindsay Honda to ask them to look at it, I dealt with a "customer service rep" who immediately became defensive, tried to blame the problem on the Valvoline place and said he couldn't help me. I left, called the next day to talk to the service manager and made another appointment. When I went in the second time to speak to the service manager, he was very polite but completely refused to take any responsibility. When I asked why the problem hadn't been brought to my attention when I was there in February (since they would have seen it too, had it been done before that time), he said, " I wish I knew" and refused to even take responsibility for the oversight. He could have easily taken responsibility or at least offered a discounted service to keep me as a customer but did nothing. We have bought two cars from them and I have had all my major service done there. They have definitely lost a customer. More

I had a really good experience purchasing my new Honda but an even better experience at the service department getting my key fixed and having a spare made. Chris Feeny is probably the most friendly and but an even better experience at the service department getting my key fixed and having a spare made. Chris Feeny is probably the most friendly and good natured service person I've dealt with in the car industry. He makes you feel like you've known him for years and goes out of his way to make himself available or easy to contact if needed. The whole service dept. was wonderful, knowledgeable and friendly. They even washed my car without me asking. I love my Honda Accord and wouldn't trust it to any other service dept. I'm a Linsay Honda customer for life and I thank Chris Feeny for making me feel like I can be. Sincerely, Dori Ananstasiadis More

Their service department is horrible. On my way from VA to IN with my family I had a flat tire on Columbus on my brand new Odyssey (3500 Miles) -- my first Honda. After changing to the spare I drove to Lin to IN with my family I had a flat tire on Columbus on my brand new Odyssey (3500 Miles) -- my first Honda. After changing to the spare I drove to Lindsay Honda to ask them to repair the tire -- a 10 minute job -- and explained I was in the midst of travel. The service guy's answer? "We are closing in 20 minutes. But you can come back tomorrow." I contacted Honda corporate to voice my displeasure and they asked what I wanted for a resolution. I simply wanted a letter from Lindsay Honda apologizing and acknowledging that what they did was no way to treat a customer. I wanted them to spend the 10 minutes they didn't extend to me in my time of need to draft and mail a simple letter. Did I hear anything from Lindsay Honda? Not a peep. Stay away from this dealer! More

I bought a brand new Honda Fit back in 2008. Since then I have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a have had nothing but problems with my car and this dealership. Since purchasing my car I've had to take it back to get repairs on the wiper blades, a leak in the roof, the inside of my car freezing over one winter, and my carpets peeling up. Every time I've had to deal with their service department the experience has been less than pleasant. My current problem with this dealership is that the passenger side carpet in my car is peeling up for the second time! I was told they will not help me with this issue because the reason my carpet is peeling up is due to the passengers riding in my car. I can say that in the 27 yrs I've been alive I have never seen a carpet peel up in a car that was not in a flood. In addition to those problems they screwed up the financing on my car and have lied to me about routine services such as replacing a cabin air filter. The service rep at Lindsay Honda told me it would be over $100 to replace my cabin filter because they had to remove my engine to get to it. Mr. Tire replaced it for $40 and told me the correct procedure of removing the glovebox to get to it without me even asking. More

Got my oil changed in their service department this morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the se morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the service manager, he said that it was part of the service and that from looking at my paper work the air filter was fine. My paper work also says that my fluid levels were topped off. This is what I found when I got home. Had to put a 1/4 jug of window washer fluid in it to top it off.The air filter was so black that I couldn't touch it with out getting my hands dirty. Went back to show it to their service manager, he said it was fine, no reason to change it. Profile pic shows the old and new filter. This is the third time we have had trouble with their service department under this manager. Good thing he doesn't work for me, because I would fire his sorry butt. I almost feel like I need to crawl under my car just too see if their really is a new oil filter on it, and that my oil really was changed. Sure do hope that I'm not being lied to again. I got this car new from the Lindsay dealership in 2007, going to get a new one in 2012, but it won't be from Lindsey Honda, they really do have bad customer service. More