Lindsay Volkswagen of Dulles

My son purchased a 2002 Certified Jetta November 19th with a factory warranty. The salesperson said that if we had any problems they would be taken care of. After a week the breaks had to be replaced. with a factory warranty. The salesperson said that if we had any problems they would be taken care of. After a week the breaks had to be replaced. Three weeks later he noticed a tire had cracks in it and called the dealership about it. The receptionist said the manager with was out but would call back. He never did. My son called again and left another message, still no call back. On Christmas Eve my son had a blow out on a major highway and could have been in a serious accident. When we finally reached the manager we were treated very unprofessionally, as if it were my son's fault. He said the cracks were due to going over potholes. My son had driven the car approximately 1,000 miles, on major highways. THe manager then said he would find some used tires from another Jetta, but he couldn't find any. He then said he would put on a new tire and would split the cost, which I never agreed to. He charged $200 to replace the tire, which we feel is inflated. I then asked him for the name of the Volkswagen Regional Manager and he said " I don't his name or number, you can find it on the Internet" and he walked away. The major problem is the unprofessional way we were treated after the car was purchased. It was a very unpleasant experience. I could not recommend this dealership to anyone buying a car. More