Lithia Chevrolet GMC of Helena

Great staff! Very caring. Damon is awesome! Good inventory, they listen to what you want Very caring. Damon is awesome! Good inventory, they listen to what you want More

Great service. Friendly staff. A great buying experience. I will definitely be sharing my experience. Friendly staff. A great buying experience. I will definitely be sharing my experience. More

Meaghan Richem was service person. She did an excellent job. Very friendly and knowledgeable. She is definitely an asset to Lithia. She did an excellent job. Very friendly and knowledgeable. She is definitely an asset to Lithia. More

Ryan Storseth was knowledgeable about the vehicles we test drove. The process was easy to navigate and Ryan Holcombe made financing and paperwork efficient and fast. test drove. The process was easy to navigate and Ryan Holcombe made financing and paperwork efficient and fast. More

Lythia and our wonderful sales person Jennifer made the experience truly wonderful, and they were happy to sell me a vehicle that costs twice as much as the one we traveled from Missoula to see. The origin experience truly wonderful, and they were happy to sell me a vehicle that costs twice as much as the one we traveled from Missoula to see. The original car just wasn’t doing it for me, and I was so pleased that we were able to pivot and find a much better fit. They helped put me in the car that I absolutely love. I get compliments every time I show it to my friends!!! More

Chantelle was terrific. She was knowledgeable and very professional. Will send family and friends to her in the future. She rocked it She was knowledgeable and very professional. Will send family and friends to her in the future. She rocked it More

We were traveling with a 5th wheel trailer from Canada to Arizona in January .2026. Coming up to Helena, Montana we got a check engine light on our duramax diesel truck. We stopped at Lithia for service. to Arizona in January .2026. Coming up to Helena, Montana we got a check engine light on our duramax diesel truck. We stopped at Lithia for service. They got us in the next morning and replaced our DEF pump, module and harness. We paid $2550.00 usd and were on our way. We made it 70 miles and the same issue came up. It was Friday afternoon and we had to return to Lithia in Helena. They said the GM pump they installed must be defective. They ordered another part but we would have to wait until Monday for their service department to open. Three nights in a hotel later we brought our truck back early in the morning on Monday. Waited all day for updates, nothing. Called in, and when we could get through they said they were waiting for the part to arrive. Truck was not ready that day. Tuesday was more of the same. Calling in for updates and given the runaround. Truck wasn't ready again. They said that the GM pump they installed was defective. Service rep said it was common to have GM parts be defective., sometimes taking 3 or 4 attempts to get a good one. Another night in a hotel. Wednesday we waited for the part again. Asked for updates on progress, didn't get any. Tried calling in, but all of a sudden their number was no longer in service. I think they blocked my number, but I can't prove it. In frustration I phoned the car sales line and asked for the dealerships manager. Left an lengthy voicemail explaining everything that had happened over the last several days. Never heard a word from him. Late Wednesday afternoon we finally got a call saying the truck was ready. After all this we were skeptical of the repair being ok. Asked questions and they lied to me about the test drive and other things. We took the truck and drove 80 miles to ensure everything was OK. Next morning we got up and drove straight home for 11 hour. This dealership was the worst experience I have ever had for service. They really didn't seem to care that we were stranded and paying for hotel rooms and meals. They lied and ignored us. They are the reason we turned around and headed home. They say that employee communication and attitude starts at the top. This experience rated a 0 stars. More

Great experience getting my daughter her first car. Ryan Storseth was fantastic to deal with. Ryan Storseth was fantastic to deal with. More