Lithia Chrysler Dodge Jeep Ram FIAT of Helena - Service Center

Terrible I have never had this experience before, getting a oil change and other then the wait that is usual for Lithia oncell I got in my BRAND new vehicle I I have never had this experience before, getting a oil change and other then the wait that is usual for Lithia oncell I got in my BRAND new vehicle I had to wipe it down because there was dirt all over the steering wheel and the door from the Tech. Once I got home and later I noticed for the very first time I have oil on my garage floor and then noticed that there is oil all over the tire well and as I opened the hood I noticed that the oil area had oil coming out of the spout. I understand pouring the oil is tough but to not even try and clean it up or tell the owner what happened is not right. My 1st thought is there is a issue with ml my brand new Jeep or that the tech forgot to tighten something. I was very disappointed, if I could go somewhere else I would but with a lifetime oil change package I'm stuck. I was very upset that now I have a dirty engine and oil spots on my garage floor. I'm glad at least he tightened everything but spilling the oil when u should have professional tools to make sure u don't do that is pretty questionable. More

Easy process friendly staff The process was easy , nonpressured atmosphere. If they don't have what your looking for they will find it elsewhere for you. Service after the purcha The process was easy , nonpressured atmosphere. If they don't have what your looking for they will find it elsewhere for you. Service after the purchase is vital, they do that More

factory recll on my 07 aspens I was glad to see Howard Reed is back.They told me it would take about 30 minutes, and they had it done. that was awesome! I was glad to see Howard Reed is back.They told me it would take about 30 minutes, and they had it done. that was awesome! More

highly professional and competent While difficult to reach 'after hours' when reached they were extremely helpful. Vehicle had a computer 'glitch' which the service department readily While difficult to reach 'after hours' when reached they were extremely helpful. Vehicle had a computer 'glitch' which the service department readily fixed with dispatch. More

exceptional Howard and his crew were nothing but exceptional in handling my service requirements. I would recommend this service department to anyone that needs a Howard and his crew were nothing but exceptional in handling my service requirements. I would recommend this service department to anyone that needs assistance. All of my questions were answered and I was in and out in minimal time. More

Great service! Web site is wrong though. Great service, but web site says that it has express oil change and no appointment needed. I went there and they told me that I do need an appointment Great service, but web site says that it has express oil change and no appointment needed. I went there and they told me that I do need an appointment and that the web site was wrong. I did get in as they told me that someone had cancelled. The web site needs to be changed as I have to drive a long way into town. More

Excellent service Helena Lithia Dealership service department got me in and out quickly. I was completely satisfied with the services provided and the staff is always s Helena Lithia Dealership service department got me in and out quickly. I was completely satisfied with the services provided and the staff is always super friendly! More

Efficient and straight forward experience The service writer that assisted me was thorough in explaining everything and knowledgable in his explanations. I am somewhat concerned about the dea The service writer that assisted me was thorough in explaining everything and knowledgable in his explanations. I am somewhat concerned about the dealership in general though, as the last few times I have been there, every face is new. I am very likely not going to return to a location that apparently has such a high turnover rate. More

Friendly, helpful staff New to town and my Jeep Cherokee Trailhawk & having driven across county, it was great to be greeted so nicely & get my first oil change. New to town and my Jeep Cherokee Trailhawk & having driven across county, it was great to be greeted so nicely & get my first oil change. More

Service Sevice was great, from the time i dropped it off to the delivery after completion curbside at service office. Thanks Howard for the great job! Sevice was great, from the time i dropped it off to the delivery after completion curbside at service office. Thanks Howard for the great job! More