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Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Santa Fe, NM

2.5
158 Reviews

7401 Cerrillos Rd

Santa Fe, NM

87507

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Showing 158 reviews

October 06, 2025

Our salesman went over and beyond. The "closer" was very kind and helpful also. tgreat More

by promero11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nussbaumer
Oct 06, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Thank you for the first-class rating from all of us at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe! We look forward to assisting you with your future sales and service needs. Until then, safe travels!

October 05, 2025

Steve and Dominic did a terrific job of putting me into the right vehicle. Also, I was impressed with the other folks I met at Lithia. More

by zstalberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve and Dominic
Oct 06, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

We are thrilled to hear that Steve, Dominic, and our team made your experience at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe a great one. Congratulations on your new vehicle! Here's to many miles of happy driving!

September 29, 2025

Good experience,. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges. More

by sevenlodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Anaya, James Sandoval
Oct 02, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Thank you for your feedback! We're glad you had a good experience with our team. Your business means a lot to us here at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe!

September 19, 2025

Service personnel we re very proffesional but it took a long time to check in and checkout. Stood in front of counter for a long time before someone tokk care of me even though I was the only only waiting More

by Seabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 23, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Hi, Thank you for taking the time to share your experience and for being a long-time customer. We’re glad to hear our service team maintained a professional and courteous approach during your visit. Your feedback regarding the check-in and checkout process is appreciated and will be taken into consideration as we continue to refine our operations. We value your continued trust and look forward to serving you again. If you have any questions or concerns, please don't hesitate to reach out. Warm regards, Corbert Brocker General Manager corbertbrocker@lithia.com

September 19, 2025

I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could s More

by Mike Rubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 20, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Hi Mike, we're glad Anthony was able to assist you quickly and efficiently here at Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe. We hope you had a wonderful trip, and we wish you safe travels ahead!

August 28, 2025

Worst dealer I have ever used . .unhelpful and incompetent...go elsewhere if you need decent services More

by ddearco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate, Alex Mineo
Aug 29, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Hello, We understand that purchasing a vehicle is a big decision, and it's very important that our guests are confident in the guidance they received while making their choice. Regrettably, it sounds as though this was not the case during your experience. Your satisfaction is truly valued at our dealership, and if you are willing, I'd like to discuss any concerns you have directly. Please email your preferred contact method and availability to me at corbertbrocker@lithia.com, and I will reach out to you at the first opportunity. Thank you, Corbert Brocker General Manager corbertbrocker@lithia.com

August 04, 2025

Purchased a 2025 Rebel 2500 turbo Deisel from Lithia Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s be More

by Davidm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Anaya, James Sandoval
Aug 08, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

David, Thank you for taking the time to share your feedback. We understand how disappointing it can be to experience an issue so soon after purchasing your 2025 Rebel 2500 Turbo Diesel. While our team has been in contact with you regarding the item ordered and the estimated 3–5 week timeline, we truly appreciate your patience and understand your frustration. Please know that your concerns are being taken seriously, and we’re doing everything we can to resolve the situation as quickly as possible. If there’s anything else you’d like to discuss, don’t hesitate to reach out to me directly. Thank you, Corbert Brocker - General Manager - corbertbrocker@lithia.com

June 24, 2025

Attempted to negotiate remotely in good faith for 2024 Wrangler. The salesman Gilbert seemed confused regarding holding vehicle until I could test drive. Eventually said it could only be done if price agr More

by Mike Ramsey
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gilbert DeLaO
June 14, 2025

I bought a 2018 Power Wagon from this Dealership and as soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in th More

by POS Power Wagon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Garza, Shela , Mark Naranjo, Robert Anaya, James Sandoval, Jose Tapia, Mark Martinez
Jun 18, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Hello, Thank you for sharing your concerns. Please reach out directly when you have a moment; we're committed to finding a possible resolution for you and your vehicle. Thank you, Michael Garza - General Manager - michaelgarza@lithia.com

May 23, 2025

Fantastic rates and an excellent dealership. This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addr More

by Willie Gilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Jose Tapia, Mark Martinez
May 27, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

Willie, we're delighted to hear that Jose and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe went above and beyond for you. Enjoy your new truck!

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