Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Great very good customer service. My wate wasn't to long and I liked that you all had coffee and popcorn. My wate wasn't to long and I liked that you all had coffee and popcorn. More

The sales rep Jose Tapia was rude and obnoxious. I was set to purchase a vehicle from Lithia but not after the experience i had. I was set to purchase a vehicle from Lithia but not after the experience i had. More

All personnel I encountered were kind,courteous and professional. Showroom was immaculate and well stocked. professional. Showroom was immaculate and well stocked. More

Our salesman went over and beyond. The "closer" was very kind and helpful also. tgreat The "closer" was very kind and helpful also. tgreat More

Steve and Dominic did a terrific job of putting me into the right vehicle. Also, I was impressed with the other folks I met at Lithia. the right vehicle. Also, I was impressed with the other folks I met at Lithia. More

Good experience,. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges. More

I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could s to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could sneak me in without an appointment. Anthony was very accommodating and, while I had to wait a few hours while the dealership located the part and installed it, I was able to avoid delaying my return trip. The price was fair for the part and the expedited service. More

Service personnel we re very proffesional but it took a long time to check in and checkout. Stood in front of counter for a long time before someone tokk care of me even though I was the only only waiting long time to check in and checkout. Stood in front of counter for a long time before someone tokk care of me even though I was the only only waiting. You need more service personnel taking care of customers. My vehicle was ready but after a long wait I had to go to service desk to inquire and my folder was at the bottom of a pile ready. I am an oxygen patient and I was afraid that my oxygen would run out while I was waiting. Otherwise they were courteous and very professional. I have been taking my vehicle to Lithia for service for many years and I will continue to do so. More

Worst dealer I have ever used . .unhelpful and incompetent...go elsewhere if you need decent services .unhelpful and incompetent...go elsewhere if you need decent services More

Purchased a 2025 Rebel 2500 turbo Deisel from Lithia Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s be Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s been in their service department for 2 weeks and I don’t even have an ETR. BEWARE don’t buy a new Rebel from this dealer until they and stelantis fix their issues. This dealer blames dodge but they took my trade in and cash and suckered me in to buying an extended warranty. If I had a do over, I would not use this dealer and I would let somebody else be Dodge’s “guinea pig”. This was Lithia’s service department name for me -the customer More