Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Love my new car! While there were snags and hiccups with repairs making it longer to take delivery, Jeni was AWESOME and on top of it at all times! While there were snags and hiccups with repairs making it longer to take delivery, Jeni was AWESOME and on top of it at all times! More

My New Jeepie Jeepie! I am very pleased to write this recommendation for a five star rating for Customer Service, Quality of Work, Friendliness, Pricing, and Overall Experi I am very pleased to write this recommendation for a five star rating for Customer Service, Quality of Work, Friendliness, Pricing, and Overall Experience on behalf of Matt Ragle. I was first referred to Matt last November, based on his knowledge of the Jeeps. Over the next two months, Matt and I worked together on determining which Jeep model would be best fit my needs. We test drove a number of models including the one I eventually purchased. I found him to be very resourceful and knowledgeable. He also has a wonderful demeanor with customers and an exceptional sales management style. He made me feel at ease and put no pressure on me. I have had bad experiences in the past with other car dealers, but Matt helped me forget all about them. Matt was very patient with me and suggested an alternative proposal that convinced me that my second choice better suited my needs. Matt is a very talented car sales representative and I recommend him highly, including suggesting my daughter go see Matt Ragle at Lithia Chrysler Jeep Dodge of South Anchorage when she is ready to purchase a new vehicle. It was a wonderful experience and a pleasure to do business with Matt Ragle. I am not sure if the dealer has an employee of the month, but Matt gets my vote for the month of January 2015. Most Sincerely, Deborah Moody, New owner of 2015 Jeep Cherokee Latitude More

a few comments Nate did a great job and the service was done well. I'll pass on a few comments to use as you like: -I want to do business with you but every time I Nate did a great job and the service was done well. I'll pass on a few comments to use as you like: -I want to do business with you but every time I look at your service charges it makes me gasp. I know that dealerships are always more expensive than other places but I'm not sure why. Some of your competition, not shade tree mechanics, have some significant overhead also. They are not cheap either but value (price compared to quality compared to guarantee) is something I always try to evaluate. -Your bill always generates suggested services. It would help me as a consumer if you broke that out to be "must" and "should". My bill suggested $1100 in service. Because it's always a large amount, I have a tendency to disregard it. In reality, some of that must be done and offering some sort of package discount or coupon might encourage your customers to agree and have it done. As it is, zero money is a lot less than some. More

Worse Experience with a Dealership and Service department I have purchased multiple Ram trucks over the years, and my experience with the dealership and service department has just been the worse. I cannot b I have purchased multiple Ram trucks over the years, and my experience with the dealership and service department has just been the worse. I cannot believe they are still in business with the way they treat customers. It like once you have bought the vehicle, they no longer care. The business transaction is done so there is no more need on their part to be nice, cordial, and professional. Friends told me not to go to Lithia, but I thought they were just bitter, but they are not bitter. They are kind and caring people, unlike the staff I have dealt with at Lithia. Even their managers are horrible. Overall, my experience with Lithia is so bad that I will never purchase another vehicle from the dealership. In fact, my experience has been so bad that I will probably never purchase another Ram truck again, and I would encourage any potential customers to at least stay away from Lithia Dodge. More

Great car buying experiance Bought my first car here!! Love it, and am completely satisfied! Everyone was super helpful ans friendly! Will definitely recommend abd use them in th Bought my first car here!! Love it, and am completely satisfied! Everyone was super helpful ans friendly! Will definitely recommend abd use them in the future!! More

Top Rated Dealer Fast, friendly complete service. Robbie Dixon is top in my book. I've been working with Robbie Dixon through my company for several years now and he Fast, friendly complete service. Robbie Dixon is top in my book. I've been working with Robbie Dixon through my company for several years now and he is professional, curtious and delivers what he promises when he promises..A pleasure to do business with. More

Bent over backwards to finish repairs on time I live in Valdez and was in Anchorage for a single day. I needed some work done on my Chevy Aveo which was pulling hard to the side when breaking and I live in Valdez and was in Anchorage for a single day. I needed some work done on my Chevy Aveo which was pulling hard to the side when breaking and accelerating. Unfortunately all of the Chevrolet dealers were telling me they would need 3-5 days to do the repairs. With my options running out I figured i would give these guys a call and explained my situation. They told me they would do what they could given the time limit and the fact that this was not a Chevrolet dealer. They replaced the upper strut housing, tie rods and performed an alignment. They resealed my transmission pan and did a flush. They also gave me some advice on another issue that had cropped up recently. I dropped my car off at noon and it was finished by 6 that day! Needless to say they were a lifesaver and now my car drives without pulling to the side. I dealt with Mikey who was very friendly and had a great sense of humor. Keep up the good work guys! More

A good buying experience I am not a shopper I am a buyer. When I determine that I want to purchase any item, including vehicles, I just want to be able to go to the store and I am not a shopper I am a buyer. When I determine that I want to purchase any item, including vehicles, I just want to be able to go to the store and get what I need at a fair price and not waste any time getting the deal done. That is what Matt did for me when I stopped there after work this week. We talked about what I wanted, looked at vehicles that met my requirements, took a test drive, agreed on a price, and closed the deal in about an hour. Alex got me through the finance part of the deal in the next 20 minutes so in total I was at the dealer less than 1 1/2 hours and came out with a new truck. That is my description of "a good buying experience". More

This truly was the easiest car buying experience of my life! I can not believe how easy Calista Ross made the buying process for me. I was able to do everything over the phone or through email. When I came int I can not believe how easy Calista Ross made the buying process for me. I was able to do everything over the phone or through email. When I came into town all that was left to do was sign the paperwork. There was no hassle and no pressure. Calista listened to my needs and found my Dodge Journey for me. This vehicle met every one of my automotive needs and surpassed my expectations as far as creature comforts go. I love my new car and can't even begin to express how fantastic she was to work with. Thank you! More

Best car buying experience I've had Tim and Shawna made me feel at ease throughout the buying process. No pressure felt and no regrets choosing lithia. Thank you Tim and Shawna! Tim and Shawna made me feel at ease throughout the buying process. No pressure felt and no regrets choosing lithia. Thank you Tim and Shawna! More