This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right through dealing with Chris about financing and filling out the paper work, the process seems quicker , more efficient, and yes, enjoyable. Paired with their new service department and the overall purchasing experience there's no reason for me to look anywhere else except at Lithia for our new vehicles.
Fair value for our trade, knowledgeable courteous staff. This was our 2nd purchase at the Kennewick Lithia and we will be coming back for more.
Made us feel like we were an important part of their business.