We were moving from OR to WY when outside Kennewick, my '97 Dodge RAM Pick-up began having performance problems. We stayed night and took PU to Lithia Dodge dealer for evaluation. Service (John) was able to fit me into their busy schedule to evaluate my problem(s). It was discovered I had some major mechanical issues such that, with the age and mileage on my PU truck, the costs basically dictated I purchase a new vehicle. John got me in touch with Patrick C., head of fleet sales and Patrick made some superb recommendations on a used 2015 Dodge RAM. My wife and I took for test drive and Patrick was able to offer us some very good pricing, we purchased the vehicle. All and all, we had an exceptional experience; we felt we were treated extremely professionally and under the circumstances, very fairly. Good people and good dealership!