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Lithia Ford Fresno

Fresno, CA

4.4
279 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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279 Reviews of Lithia Ford Fresno

October 30, 2024

Litha helped me in a very stressful situation. My car basically needed a new engine (thank goodness we had it covered). While my car was there, the guy who was working on my car took a hiatus. Whe More

by Sas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Herrera, DJ Mcneill
Oct 31, 2024 -

Lithia Ford Fresno responded

It's fantastic to hear that DJ and Daniel went above and beyond to ensure you were well taken care of during a challenging situation at Lithia Ford Lincoln of Fresno. We're grateful for your loyalty, and we'll make sure they know how much their dedication is appreciated. Thanks for sharing your experience!

October 29, 2024

The service is great! The actual waiting room has chairs so dirty …. Please change this!! More

by grace4annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manar Alloh
Oct 30, 2024 -

Lithia Ford Fresno responded

Hello, Thank you for taking the time to share your experience with us. Your feedback is very important, and we apologize for the inconvenience this has caused you. If you would like to discuss anything else pertaining to your recent experience with me, please reach out when the time allows. Thank you, we hope to serve you again. Kyle Blackmon - Service Manager - 559-435-8400

October 28, 2024

I took my car in for an oil change and 100,000 tune up. I was not oversold on anything and my car was returned to me quickly. The staff was awesome, friendly, and knowledgeable. More

by teresalauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Kazaryan, Keith Miller, Christian Castillo, DJ Mcneill, Gabe Salazar, Max Soler
Oct 28, 2024 -

Lithia Ford Fresno responded

Thank you for sharing your experience with us at Lithia Ford Lincoln of Fresno! We're glad to hear that our team provided friendly and knowledgeable service without any upselling. We appreciate your trust in us and look forward to serving you again!

October 27, 2024

Cristian was extreme helpful and personable. The service was quick and efficient. Great service is hard to find. It can be found here. More

by shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Castillo
Oct 28, 2024 -

Lithia Ford Fresno responded

We're glad to hear that Cristian provided such helpful and personable service at Lithia Ford Lincoln of Fresno. It's wonderful knowing you found the quick and efficient service you're looking for with us! Thank you for sharing your experience!

October 27, 2024

Lithia ford Fresno made the vehicle purchasing less stressful, was extremely helpful in financing and getting the vehicle in a price range that was doable. The salesman I worked with Donald was amazing More

by Kaymelt05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Heffington, David Zhou, Raj Vasudev
Oct 28, 2024 -

Lithia Ford Fresno responded

Kaymelt05, we're delighted to hear that Donald and David made your experience at Lithia Ford Lincoln of Fresno a positive one! Thank you for recommending us, and we hope you're enjoying your new vehicle.

October 25, 2024

Great service! My baby girl is running smoothly after 5 years she is still like new. More

by ycw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Castillo, Manar Alloh
Oct 25, 2024 -

Lithia Ford Fresno responded

We are grateful for your positive feedback about Lithia Ford Lincoln of Fresno. Thanks so much, Ycw!

October 25, 2024

They were willing to do a lot of the deal over the phone via text vs my local dealership was not open to text so they lost the deal and you guys gained a sale. More

by mschapansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Powell, Tony Contreras, Fernando Razo Jr
Oct 28, 2024 -

Lithia Ford Fresno responded

We're delighted to hear that our team at Lithia Ford Lincoln of Fresno could accommodate your preferences and make the process convenient for you. Thank you for choosing us, and we hope you're enjoying your new vehicle!

October 25, 2024

I have done business for years with Lithia Ford/Lincoln and have been very satisfied. More

by GL1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Launer, Dean Payne, Christian Castillo, Gabe Salazar
Oct 28, 2024 -

Lithia Ford Fresno responded

We can't thank you enough for your support of Lithia Ford Lincoln of Fresno. We hope to see you again down the road, Gl1016!

October 25, 2024

Oil leak from vale cover gasket repaired and leak fixed . Service advisor Christian Castillo keep me informed and advise me about my 1999 Ford Ranger progress in the repair shop. More

by garythull2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Castillo
Oct 28, 2024 -

Lithia Ford Fresno responded

We're glad to hear that Christian kept you informed and your oil leak was successfully repaired at Lithia Ford Lincoln of Fresno. Thank you for trusting us with your 1999 Ford Ranger!

October 24, 2024

Associates are always friendly and kind. They keep me informed and advise me about my vehicle. More

by ksommer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Miller
Oct 25, 2024 -

Lithia Ford Fresno responded

We are so happy that our Lithia Ford Lincoln of Fresno team delivered an excellent experience. Thank you, Ksommer62!

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