Lithia Honda in Medford

Excellent service Joshua was friendly and very competent regarding the vehicle and the work needed. The tech identified a failed tire pressure sensor and replaced it a Joshua was friendly and very competent regarding the vehicle and the work needed. The tech identified a failed tire pressure sensor and replaced it after I wasinformed of the cost. I appreciated the prompt work as I was traveling at the time. More

Efficient and quick service Diagnosed a tire problem and performed a normal maintenance service in just a few minutes. The service writer explained an improvement in oil used for Diagnosed a tire problem and performed a normal maintenance service in just a few minutes. The service writer explained an improvement in oil used for normal engine maintenance before the work was done. Tire problem was corrected during the service. More

Terrific value for the price! From the moment I saw the sticker price, I was amazed at the safety options this car has. Lithia's sticker was literally thousands less than similarly From the moment I saw the sticker price, I was amazed at the safety options this car has. Lithia's sticker was literally thousands less than similarly equipped SUVS with which it was competing. The salesman answered all of our questions and got advice from other sales people if he was unsure himself. Before we left the dealership, our phones were set up with the car's Bluetooth, the driver's seat was programmed to fit my wife and I understood how to program it for a second driver; we had a good basic understanding of how the various computer functions worked and we were ready to roll. My wife and I are both thrilled with our new automobile. More

Tires Josh came right over to help when I pulled in service center. Listened well to what I needed and walked me to area to get a price quote on tires. Lis Josh came right over to help when I pulled in service center. Listened well to what I needed and walked me to area to get a price quote on tires. Listened to my concerns but did not pressure me on sale which I appreciated. More

friendly and efficient staff and comfortable experience I really enjoyed working with Billy Day and the respect and care he showed in meeting our needs, I did not feel undue pushing, had all questions answe I really enjoyed working with Billy Day and the respect and care he showed in meeting our needs, I did not feel undue pushing, had all questions answered and price was similar to what I had read. I also, felt the entire staff I dealt with were helpful and pleasant. More

great experience I went in wanting to trade in my current car for a new one. Dan Hernandez was the sales rep and he was amazing! I told him what I could afford and wha I went in wanting to trade in my current car for a new one. Dan Hernandez was the sales rep and he was amazing! I told him what I could afford and what I was willing to pay and he got me in a brand new car. I was short on time and couldn't spend much time at the dealership so I let him know and we figured out numbers one day, I came back the next day to fill out paper work which took less than 30 minutes and then switched out cars later on the same day. It was a very pleasant experience at Honda and everyone was very welcoming and friendly. More

Mark Jacobs Mark took great care of us and helped make educated decisions regarding our vehicle, he was honest and helpful. He helped us relax, answered our quest Mark took great care of us and helped make educated decisions regarding our vehicle, he was honest and helpful. He helped us relax, answered our questions and I feel he really wanted help us not make a commission More

Great! Brandon Perez was very nice and knowledgeable about the vehicle I purchased. Couldn't have picked a better brand new car for me. Thank you! Brandon Perez was very nice and knowledgeable about the vehicle I purchased. Couldn't have picked a better brand new car for me. Thank you! More

The experience was good. I came there for the airbag recall and they got it done and back to me in only a few hours. They even offered to shuttle me to where i needed to go. I came there for the airbag recall and they got it done and back to me in only a few hours. They even offered to shuttle me to where i needed to go. More

I am a fussy customer This is not my first rodeo, and my philosophy is, if I am spending such a lot of money, I want a bit more than just a test drive. I checked the car th This is not my first rodeo, and my philosophy is, if I am spending such a lot of money, I want a bit more than just a test drive. I checked the car thoroughly, and I was upset to find that there was only one DC power outlet in the whole car. -- What is the matter with Honda? Putting in power outlets is so cheap when the car is being built! Kevin found someone who knew what to do, told me where to get one installed, and how much it would cost. Bingo! Then we had all that paper work to do...Mercy! Kevin and the lady in the sign-off office maintained calm as I made jokes and bitched a little. How can she listen to my complaints when she has to do that every day? Impressive! I dealt with Kim when I called to make an appointment to have the car undercoated. I requested a special service to allow the car to have the power plug installation and the undercoating done in the 2 days we were out of town. She made all the arrangements to do exactly what I needed and called me back with the details... amazing! In other words, this time your people figured what I needed, and did it!. I appreciate that. More