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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
756 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 756 reviews

May 24, 2024

They aim to please their customers. They were able to fit me in for a oil change at the last minute. More

by jamieldaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Helpful
May 18, 2024

The service department is very friendly and answered all my questions concerning my Nissan Frontier More

by GKSTEFFES
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Report | Print
May 19, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 18, 2024

Great techs, awesome service staff, and knowledgeable cashiers at check out! Thank you for your help! More

by aecloke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James V., Josh Smith
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May 19, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
May 16, 2024

They were great! Got me in right away; to check my vehicle; and loaned me a Nissan for 5+ days! With no need to refill the gas tank too! So nice!! Thanks for taking More

by Ashleyannie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 16, 2024 -

Lithia Nissan of Ames responded

Ashley, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 12, 2024

Super friendly staff and great customer service like always, would come back any day to get my work done. More

by Vladkid007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Zac Ose, Kyle Clark, Nathan Ryan, Josh Smith
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May 12, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 09, 2024

I had issues with a pre owned vehicle, I had to contact Corporate to get the issues resolved. Once Corporate was contacted everything went smoothly and the work was completed 100% More

by PRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Eric Fritz, Josh Smith
Report | Print
May 10, 2024 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

Helpful
May 07, 2024

Questions were answered. Salesman was Knowledgeable about the car and all options and personally reviewed them with me. I appreciated not being pressured to make a decision. More

by bjwoodburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam
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May 07, 2024 -

Lithia Nissan of Ames responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

Helpful
April 29, 2024

Great services before and after market. I purchased my certified pre owned Honda accord here and when I went there to change my engine oil, guess what: they charged me nothing for that serv More

by yakubu205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
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Apr 29, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
April 29, 2024

Knowledgeable, friendly, courteous, easy to contact, available whenever I had questions, quick to get paperwork completed More

by jeanlennon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
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Apr 30, 2024 -

Lithia Nissan of Ames responded

Jean, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 27, 2024

The communication was excellent, never had any issues getting a hold of someone and they were very clear with what was going on with my car and about how long stuff would take. If something else came up More

by Rachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Apr 29, 2024 -

Lithia Nissan of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rachael, for choosing Lithia Nissan of Ames!

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