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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
819 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

December 16, 2021

easy appointment made and well tied entrance to service at appointment time...wait was a little long for the service done More

by JANDAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
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Dec 17, 2021 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We will be sure to share your comments with our team. We appreciate your business, Jan, and we look forward to continuing to serve you.

December 16, 2021

They are very kind and helpful. This is my second purchase. I prefer them to other dealerships. More

by lilyrox01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
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Dec 17, 2021 -

Lithia Nissan of Ames responded

Congratulations on your new purchase, Lily! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come.

December 15, 2021

The dealership communicated well and explained everything my car needed. The manager was very respectful. More

by ljludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
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Dec 16, 2021 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

December 14, 2021

Was early for appt. vehicle was taken in right away. All Was early for appt. vehicle was taken in right away. All employees were very courteous. Weather was not great so appreciate getting done early. More

by gnanni1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know name
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Dec 14, 2021 -

gnanni1958 responded

Yes send

December 12, 2021

Always made appointmens when I needed, received good service in time and recommended future service in the vehicle. More

by G-SANCHEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Dec 12, 2021 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Nissan of Ames. Please don't hesitate to reach out if you need anything else.

December 09, 2021

Great service and always very helpful to answers questions about car. Everyone is friendly and take their time with you. Fast service. More

by PETRIE2861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Dec 10, 2021 -

Lithia Nissan of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2021

Very professional and vehicles were priced reasonable. Zach Ose was our salesman and was very down to earth. Would recommend him!! More

by rtpecha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Dec 05, 2021 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Zach and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

December 02, 2021

Great service, they got me in the next day and took less time than estimated. More

by loren.nicholls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cakerice, Jonathan Ballard, Nathan Ryan, Josh Smith
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Dec 02, 2021 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, Loren, and for taking the time to leave us this wonderful feedback!

December 02, 2021

Great customer experience- will do business again in the near future. Did everything that was asked- great job More

by MATT@SERVPROAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cakerice, Stephen Michalwoski, Josh Smith
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Dec 03, 2021 -

Lithia Nissan of Ames responded

Matt, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2021

Had an issue with a piece of old crush washer sticking to drain plug creating a gap in new washer not sealing dripping on garage floor. Came back next available day and was taken car of and even given comp More

by DAHETLAND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Report | Print
Dec 01, 2021 -

Lithia Nissan of Ames responded

It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Nissan of Ames!

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