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Lithia Volkswagen of Des Moines- Service Center

Johnston, IA

4.4
707 Reviews
Call Service Center (515) 446-3579

707 Reviews of Lithia Volkswagen of Des Moines- Service Center

Sort by
March 27, 2024

Always pleasant and accommodating. Quick response and always on time. This why I come back. More

by Pam11nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay
Report | Print
Mar 27, 2024 -

Lithia Volkswagen of Des Moines responded

Pam, It's great to hear that Jontay was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 26, 2024

Customer service was great, keeping me informed abs updated on parts was excellent. Overall experience was great More

by Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Report | Print
Mar 27, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 25, 2024

Always great service . Emrah T . Is great.Overall 5 Stars Service from minute you drop your car to the time you need to pick up.Vw of DSM is place to buy and take care of yo More

by VW4life.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Report | Print
Mar 25, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad Emrah was able to help, and we hope to see you again! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 21, 2024

Visiting Lithia Volkswagen of Des Moines was a very pleasant experience. Great customer service, I was kept updated and any questions I had was answered promptly. Jontay was very courteous and professi More

by Ro Pho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Report | Print
Mar 21, 2024 -

Lithia Volkswagen of Des Moines responded

Ro, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jontay met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 15, 2024

I had new tires put on my 2019 Atlas. It took a while, but overall I was happy with the work. More

by baheldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay
Report | Print
Mar 17, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 09, 2024

The service very fast and very good and excelent,and proffesional work,and guys Emrah Tabakovic very good person More

by Edolino.30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah tabakovic
Report | Print
Mar 11, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 07, 2024

JONTAY was extremely helpful with my car repairs and services. He timely responded and got all my needs met. More

by j.grube2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONTAY Williams Jacob howell
Report | Print
Mar 08, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 06, 2024

Great job! Keep up the great work. They reviewed the issue and took care of it quickly. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Report | Print
Mar 06, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

Helpful
March 05, 2024

Emrah provides the absolute best customer service. Lithia is lucky to have him! He is very knowledgeable & is always happy to help in anyway he can. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Report | Print
Mar 05, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team, Renata. We're glad to hear we delivered such a great experience! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

Helpful
February 29, 2024

The service experience was awesome. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Report | Print
Feb 29, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

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