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Lochmandy Motor Inc RAM - Service Center

Elkhart, IN

4.5
79 Reviews

79 Reviews of Lochmandy Motor Inc RAM - Service Center

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March 15, 2024

Did my oil change in 1hr with rotation of tires. Will be going back for the net oil chamge! More

by Zappem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Kevin! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

March 13, 2024

They did a good job changing my oil and replacing my battery it was too expensive More

by opadarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

We would like to speak with you regarding your recent experience. Please contact our Service Manager, Bob Bertog, at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com

March 12, 2024

I was treated very disrespectful by the service manager. Talked with the general manager about my experience, he was super respectful and valued my concerns. More

by zencar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lochmandy Motor Inc RAM responded

Our General Manager, Mike Lowery, would like to speak to you regarding your recent experience. He can be contacted at 574-264-1174 or by email at mlowery@lochmandy.com

March 10, 2024

Damage caused by previous warranty service was not repaired. Tried to charge me more than retail for parts and bill labor. More

by jokertboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Lochmandy Motor Inc RAM responded

I spoke with the Service Manager this morning and he said he was in contact with you in regards to this issue. Please feel free to contact us at 574-264-1174 if you have any other concerns!

March 08, 2024

Everyone was extremely nice and helpful. My order came in within 24 hours of ordering it. Extremely satisfied More

by speckledbutterfly.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 09, 2024 -

Lochmandy Motor Inc RAM responded

We really appreciate you taking the time to leave us a positive review, Bernadette. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

March 08, 2024

Service was on time and professional. They inspected my vehicle and explained what was needed. More

by robert_smith495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lochmandy Motor Inc RAM responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Robert! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

March 06, 2024

After having the vehicle twice for the same thing, they charge me over $600 now the same start issue and check engine light are back on. I’m sure you’ll be told that it’s a different code. and another prob More

by MRTAZMAN454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lochmandy Motor Inc RAM responded

We would like to speak with you regarding your recent experience. Please contact Bob Bertog, Service Manager, at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com.

March 06, 2024

After spending 600 and some dollars, the car is doing the exact same thing not starting check engine lights back on the exact same things it was doing before you guys worked on it More

by MRTAZMAN454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlie Longacre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lochmandy Motor Inc RAM responded

We would like to speak with you regarding your recent experience. Please contact Bob Bertog, Service Manager, at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com.

March 02, 2024

Very helpfulwith t looking and finding the issues I had with my 22 ram 1500 Laramie More

by Zappem
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lochmandy Motor Inc RAM responded

Thank you for choosing Lochmandy Auto Group, Kevin! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs.

February 29, 2024

Convenient, friendly service! Got me in for maintenance without an appointment and had everything ready sooner than I expected. My advisor was knowledgeable about my Dodge miniva More

by mommamia122109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Miller
Mar 01, 2024 -

Lochmandy Motor Inc RAM responded

Thank you for choosing Lochmandy Auto Group, Kaitlyn! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

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