Lokey Nissan - Service Center

Sold me a vehicle which I had to have work done afterwards. Flywheel tires brakes afterwards. Flywheel tires brakes More

We purchased a 2020 Nissan 2500, the day we picked up the car, they volunteered to removed glue that was left when they removed the wrap. The only problem was they used a razor to remove the glue. We immed car, they volunteered to removed glue that was left when they removed the wrap. The only problem was they used a razor to remove the glue. We immediately called our salesman, who then talked to the general manager, Bill Carey, and was told they would “take care of it” and told us to bring it in on Monday. We did, but they were not prepared and was told to bring it in the following Monday. We did, Bill Carey called and said it was ready and he was happy with the way it came out. I dropped my husband off, unfortunately they never did anything to the van, all the scratches and gouges were still there. The two managers and detail man all ganged up on my husband and practically accused him of making the scratches. After a big scene in the show room, my husband walked out and promised to never buy another car from them. This was our third Nissan from this dearlership in the last 4 years and have always been a very satisfied customer. My husband has never been treated like this before from a sales manager. They were rude and very disrespectful, and probably so was he! The whole conversation got out of control! More

staff is always so friendly there and they The door always do my appointments, any timely manner. always do my appointments, any timely manner. More

Everything was easy, dropped off the truck and was in and out with no issues at all. out with no issues at all. More

Issue not resolved. Been in for service twice for recall and my screen continues to shut off. Been in for service twice for recall and my screen continues to shut off. More

One of the best service centers I’ve seen at a car dealership. Everyone was super helpful, pricing was reasonable and appreciate the quality of the waiting area with all the free coffee, snacks, and c dealership. Everyone was super helpful, pricing was reasonable and appreciate the quality of the waiting area with all the free coffee, snacks, and comfortable seating or tables or desks More

I need a new car, but over all the service has benn nothing but excellent with me. nothing but excellent with me. More

My battery which was under warranty kept dying. I knew it needed replacing. My husband took my car to the service department. He was told it was holding a charge and they would not replace it. Two I knew it needed replacing. My husband took my car to the service department. He was told it was holding a charge and they would not replace it. Two days later my battery died and left me stranded. I called AAA, when they showed up they ran a diagnostic test. It clearly showed the battery needed replacement. I feel I was basically scammed by the service department. If they would have taken care of the battery the first time, it would have been the right thing to do. But it took a lot of wasted time and aggravation before it was taken care of. More

Good a a a a a a a a a a a a a service More

Everyone is eager to help from the sales team to the service team. The collision team was awesome too. service team. The collision team was awesome too. More