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Lokey Volkswagen

Clearwater, FL

4.8
3,176 Reviews
Going through the car buying process can be a stressful journey. You need a team of experts that, not only helps during every step of the way to get you into your dream vehicle, but treats you like family while doing so. Car buying should be exciting and rewarding. Lokey Volkswagen has been family owned & operated for over 72 years. With our extensive expertise, we strive to treat each customer that walks through our doors as a member of the Lokey Family. With our trusted team of Product Specialists, Lokey VW will be there for you while putting you in the car of your dreams. As the largest pre-owned inventory dealer in the Tampa Bay and with our vast Volkswagen Inventory, including Jetta, Tiguan, Taos, Atlas, Atlas Cross Sport, Golf GTI, Golf R, Arteon, & the new all-electric ID.4, we promise to get you driving in your perfect vehicle at the right price for you. To show that we treat each customer like family, every vehicle purchased from Lokey Volkswagen comes with LIFETIME FREE oil changes & car washes by hand, LIFETIME FREE tire rotations for all-electric models, The Lokey Protection Package, access to our award winning Service Department & FREE loaner vehicles while your car is in service. Lokey Volkswagen is here to serve our Palm Harbor, Clearwater, Largo, New Port Richey, Tampa, Brandon, St. Petersburg, Dunedin, Safety Harbor, Wesley Chapel, Holiday, Spring Hill, Pinellas Park, Countryside, Oldsmar, Tarpon Springs, and Seminole neighbors plus more! Even if you are just looking for Service or Parts, schedule your next appointment here at Lokey Volkswagen. When scheduling your next appointment with our Sales, Service or Parts departments, don't forget to ask about our $500 Test Drive monthly raffle winner for your chance to let us put $500 bucks into your pocket! When you choose Lokey Volkswagen, you choose more than just a car dealer, you choose to join a family that will be with you and all of your car needs for LIFE. Let us change how you look at car buying. Our staff is eager to hear from you & we can't wait to help you park a brand new VW in your driveway today.
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27850 US Hwy 19 N

Clearwater, FL

33761

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Showing 3,176 reviews

November 12, 2017

Great experience!! My husband and I went in looking for a car for me. Joe was fantastic!! He helped us get the perfect car for me. We got a fair trade for my used car an More

by Cnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2017

Great experience, very nice people. Our goal was to get a vehicle for our 19 years old daughter so she can start building her credit. Zach was very knowledgeable, passion for VW cars sh More

by Ivetaalt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach O'Connor
Nov 10, 2017 -

Lokey Volkswagen responded

Thank you for the awesome review! We're glad that Zach was able to help you not only buy one vehicle but two. Call us if you have any questions or concerns and don't forget about your free lifetime oil changes!

November 04, 2017

New car buying Brad was great and accommodating. He made the experience easy and non-intimidating. He answered all of our questions. The management went above and be More

by Easumner77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Debney
November 04, 2017

Brad is awesome. I had to write a review because I actually had a pleasant experience at this dealership. I worked with Brad and he made the whole process pretty easy More

by Anna W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Debney
November 03, 2017

Worst car acquisition experience of my life Once you drive out of the showroom. The sales force could care less. They screwed up payoff on my trade in. I'm fact they lost my trade in for two More

by Absolutelyangry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad McIntyre, Brad Debney
Nov 17, 2017 -

Lokey Volkswagen responded

Mr Marci I am sorry that your experience did not go as expected. There was never a trade as part of your deal. Only a car that we could NOT take in on trade due to condition of the vehicle versus the payoff. The Corolla was your lease to turn in not ours. The vehicle was never lost it was sitting here on a crowded lot. Only after alerting me to your need to get it turned in did I have one of my sales consultants take the Corolla back to Toyota. Before taking it back I had the car FULLY detailed at your request. I cannot help that you were charged by another manufacturer for damage on the lease. I gave you my cell phone number and asked you to please let me know if there was anything else I could help with. Two weeks later Volkswagen calls because you are requesting $ from Volkswagen to pay for the damages caused to your lease car by you. At Lokey Volkswagen we take pride in going the extra mile to help the customer. We do not want 1 person to leave with a bad taste in their mouth. We DO NOT lie to our customers before, during or after the sale. We look forward to changing your opinion of the dealership over the next few years. See you at your 1st service for your free oil change. Thank you for the review. Rob Remeikis Lokey VW GSM Rremeikis@lokey.com

Nov 17, 2017 -

Absolutelyangry responded

A review of the paperwork,shows the trade in. The car was reported to me as returned.By Brad. That was not the case. In fact,you had to go find it, only after Toyota returned your check. And Rob admitted Brad didn't return it. What in essence you did, was screw it up and dump it back in my lap. Now, did your dealership, agree to pay off Toyota. Obviously since Toyota returned the check since you failed to write the loan number on itv Was the car returned to Toyota, a responsibility that is common practice, or did I have to get you to hunt it down?Did Rob not tell me he have Brad xxxx over this? Was it not necessary for me to repeatedly call regarding the plate fee? And since I was ignored in the plate, did I not have to get VW customer service involved for a second time. I was not that concerned over the damage to my vehicle. I was more concerned with the extended guarantee I bought, since it might mean more of the same. Yes I'm calling you out on misrepresenting. Why don't you sue me. Go for it.

November 01, 2017

Best car buying experience I have ever had This dealer did some very amazing things I have never seen a dealer do from as soon as we walked in the door. We were searching for a new car to repla More

by wildfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geneva Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lants
October 31, 2017

good service and helpful people. They were very polite and they have a lot of knowledge to help you out. I think they help you decide what is best for you. More

by oden,9Ajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geneva Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

Disappointed Michael is a nice guy who helped me understand more about the vehicle and spent a lot of time explaining everything during test drive. However the More

by Vivek V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Delia
Nov 16, 2017 -

Lokey Volkswagen responded

MIke has been a great addition to our team. The other day when you came in we sat down and went over all printed buyers orders and they showed that the price never changed. I am sorry that your experience was unpleasant. That is not the goal for Lokey Volkswagen. Please let me know if there is anything we can do in the future. The Atlas SEL Premium is a great vehicle. Thank you for the review. Rob Remeikis Lokey VW GSM Rremeikis@lokey.com

October 26, 2017

Great Experience Everyone at the dealership is super friendly and very accommodating. Our salesman Michael was great. He took the time to tell us all about the Jetta a More

by Christine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Delia
October 25, 2017

Great dealership and honest sales guy I had the pleasure of working with a honest, friendly and knowelegable sales guy (Mike Delia) at this dealership! I knew what I wanted and didn’t want More

by legiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Delia
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